Celonis
We help companies reveal & fix inefficiencies they can’t see in order to perform at levels they never thought possible.
New York, NY

Senior Program Manager

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Senior Program Manager (Financial Services)
We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior Program Manager.
The Role:
Our Sr. Program Manager role is part of our Professional Services team. In this role you will drive successful implementations of the Celonis technology in order to meet customer requirements, accelerate time to first value and drive measurable business impact. You will work with Fortune 500 companies across various industries to help them kick-start their process mining journey and drive process excellence across their organizations. This role reports to our regional services leader.
The work you'll do:

  • Own and drive end-to-end implementations of the Celonis technology across our largest and most strategic customers
  • Help customers drive significant business outcomes and ROI by leveraging the insights uncovered through Celonis
  • Collaborate with Sales teams, pre-Sales, partners and Customer Success Managers to establish Celonis Professional Services value proposition and statements of work with customers during pre-sales phases
  • Plan, schedule, and manage project timelines and activities from project kick-off through training to ensure each project is delivered on time and meets customer requirements
  • Manage resources, schedule, scope, and budget on multiple projects by creating and maintaining detailed project plans that emphasize speed to delivery and maximize the efficient use of resources needed to meet the requirements
  • Collaborate directly with customer senior level executives, process owners and technical teams within each customer to understand their goals, objectives and requirements and to ensure their successful realization
  • Regularly communicate projects status with status reports and meetings, covering key discussion items, action items, risks and issues
  • Proactively manage and escalate risks and issues internally to Celonis management and externally to customer project sponsor to minimize impact to project success
  • Provide guidance and mentoring to the implementation team, including partner resources, to ensure Celonis methodology is being followed
  • Keep projects up to date in the Celonis Professional Services Automation system to enable accurate and timely project and portfolio reporting


The qualifications you need:

  • Bachelors or Masters in Computer Science, Engineering, Mathematics or other related field
  • 10+ years of client facing Project Management experience in enterprise software implementations, managing multiple projects concurrently
  • Demonstrate extensive experience in project management disciplines, documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution while facing customers and Celonis executives
  • Strong communicator with proven problem solver skills who can manage various Stakeholders and project timelines with a background in Consulting
  • Experience in People Management responsible for the delivery of execution of other consultants and have worked with onshore and offshore teams
  • Experience in positioning Services, writing proposals and "statement of works" within a complete ecosystem (customers and partners)
  • Experience with working in an ecosystem of partners and managing co-delivery
  • Ability to effectively set and manage customer expectations
  • Value driven mindset and ability to calculate business cases
  • Strong analytical skills, especially in applying technology solutions to core business problems
  • Project management certifications (PMP, Prince2, or Safe/Agile) is a plus
  • Ability to travel up to 40% of the time


What Celonis can offer you:

  • The unique opportunity to work within a new category of technology, Execution Management
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, mentorships, yearly development stipend)
  • Great compensation and benefits packages (stock options, 401(K) matching, generous time off, parental leave, and more)
  • Work from home support (mindfulness tools such as Headspace, monthly remote working stipend, flexible working hours, virtual events and workshops)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Employee resource communities to help you feel connected, valued and seen (Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future


About Us
Celonis believes that every company can unlock its full execution capacity. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of applications, and developer studio and platform capabilities for business executives and users to eliminate billions in corporate inefficiencies. Celonis has thousands of global customers and is headquartered in Munich, Germany and New York City, USA with 15 offices worldwide.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better .

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What are Celonis Perks + Benefits

Celonis Benefits Overview

Celonis is pleased to offer unlimited PTO, 24 weeks of paid leave for main carers and 12 weeks for supporting carers, new hire equity grants with annual refreshes and merit-based awards, 401(k) matching, a fully stocked kitchen, & a global onboarding experience to meet Celonauts around the globe.

Culture
Volunteer in local community
Through Celonis Impact Days, every Celonaut has the opportunity to do something of significance that makes families, the communities we live in, our work, society, and the environment better.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
We offer and strive to enhance various training options and educational resources on unconscious bias and other hurdles that can impair diversity to ensure the best decisions alongside our values.
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Online-Yoga-Classes and access to many workdouts, mindfulness trainings via Headspace.
Mental health benefits
Access to Headspace.
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We're better supporting all parents, no matter how they welcome a child, with expanded benefits including up to 24 weeks fully paid leave for the primary parent, & 12 weeks for the supporting parent.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Celonis has an unlimited PTO policy
Paid volunteer time
Celonis encourages employees to give back on designated Impact Days three times per year.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Celonis provides catered breakfast every Tuesday along with cereal, fruit, and other snacks available daily.
Company-sponsored happy hours
Every Thursday, our workplace services team hosts happy hours and fun events for Celonauts after work.
Pet friendly
Fitness stipend
Celonis offers a subsidized Gympass membership for all NYC Celonauts.
Professional Development Benefits
Job training & conferences
Celonis offers employees professional development opportunities, including annual individual budget for training.
Promote from within
Mentorship program
Continuing education stipend
Every Celonaut is allotted an annual Learning Grant for professional development.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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