Senior Technical Program Manager (US Remote)

| Greater NYC Area | Hybrid
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About Eden Health

Eden Health’s mission is to create a world where every person has a relationship with a trusted healthcare provider. Millions of people do not get the care they need because the current experience is too cumbersome, inaccessible, or ineffective. We’re building new technologies and innovations to create a patient-centered healthcare experience. 


Eden Health is looking for a seasoned technical program manager that can help us build a world class technology development organization. TPM’s partner with multi-disciplinary teams to drive planning, execution and delivery of features. TPM’s constantly strive for and model executional excellence, bring clarity to ambiguity, and act as simplifiers and enablers. TPM’s deliver impact through design, implementation, and ownership of processes, tools and mechanisms that help our teams succeed.


What you will be doing

As a Senior Technical Program Manager, you will be one of the first members of this team. You will support one of the three product verticals (Engagement, Care Delivery, or Platform). Eden Health is a fast growing company and the ideal candidate will be able to help the organization navigate ambiguity and uncertainty to meet business outcomes.

What success looks like

  • Lead cross-functional, multi-disciplinary teams across all phases of the software development lifecycle
  • Partner with product, engineering, and product design to drive implementation from conception to launch
  • Design and implement best practices and processes that enable teams to move quickly and efficiently
  • Continuously create and maintain clarity in program roadmaps, status, risks, and mitigation plans
  • Lead across program verticals to identify constraints, dependencies, issues
  • Help create and foster a team culture of executional excellence and high product quality
  • Capture and analyze signals across multiple programs and translate them into actions

What you will bring

  • 5+ years of program management experience in software development
  • Experience shipping multiple complex software programs or features simultaneously
  • Knowledge of software development best practices and frameworks
  • Expertise in building and managing relationships across teams, disciplines, and stakeholders
  • Experience in leading and influencing others
  • The ability to learn healthcare regulation and apply them quickly. Prior healthcare experience preferred
  • Be an excellent communicator. You are especially skilled in making complex ideas simple to understand

Why Eden Health?

  • Remote first company and culture 
  • Series C Healthtech startup with a mission-driven team that's passionate about helping every person have a relationship with a trusted healthcare provider
  • Competitive salary and equity compensation package
  • Medical, dental, and vision insurance and commuter benefits
  • Dedicated Culture Committee led by CEO
  • Learning and development budgets to help you grow and bond with your team 
  • Positive, inclusive, supportive culture cheering you on your journey
  • Strong and quickly growing client base of America’s leading employers

While the majority of Eden Health positions are remote-first, we are a company that values building trusted relationships. To achieve this we have programming and events which require us to be in person, including team and company-wide meetings. To ensure everyone's safety, we require all employees to be fully vaccinated against COVID -19, subject to reasonable accommodations for medical conditions or sincerely held religious beliefs. If you have additional questions, your Talent Partner will be able to answer them.


Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Please note: Eden Health interview requests and job offers only originate from edenhealth.com email addresses (e.g. [email protected]). Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: security@edenhealth.com.

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Technology we use

  • Engineering
    • PythonLanguages
    • TypeScriptLanguages
    • React Native (iOS & Android)Languages
    • ClojureLanguages
    • ReactLibraries
    • ClojureFrameworks
    • PostgreSQLDatabases

Location

One Liberty Plaza, New York, NY 10006

An Insider's view of Eden Health

How would you describe the company’s work-life balance?

Eden Health allows me to work as much as I want while I take care of the many aspects of my personal life, which includes my health, family, and leisure. The providers work different types of shifts, which enables me to take care of my children before or after work. I can be a provider and a mom at the same time, which is awesome!

Michelle

Virtual GCN, FNP

How do you collaborate with other teams in the company?

As a healthcare provider, the opportunity to collaborate with team members across diverse roles and backgrounds has been crucial to delivering high quality care. To improve patient engagement, we work with the Marketing and Customer Success teams to find innovative ways to reach our patients and empower them to take control over their health.

Mariella

Physician Assistant

How has your career grown since starting at the company?

I started at Eden Health as an Administrative Assistant. I started spending more time in our clinics and found a passion for working directly with our patients and supporting our providers, which led to my next role as a Clinical Associate. From there, I became a manager of our Navigation team and am now a Service and Quality Operations Manager.

Alexa

Operations Manager, Service and Quality

What are some social events your company does?

At Eden, we host company-wide happy hours, lunch & learns, and group coffee chats to keep us all connected in a remote environment.

Jasmine

People Operations Coordinator

What are Eden Health Perks + Benefits

Eden Health Benefits Overview

-Competitive salary, commission, and equity compensation packages
-Great benefits including medical, dental, and vision insurance
-Free Eden Health membership
-401K
-Commuter benefits
-Generous PTO policy

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Eden Health provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Hiring practices that promote diversity
We use Jumpstart to enable our Talent team to find and hire diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
We use Guideline to administer our 401K
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Eden Health also provides 12 weeks of leave for the secondary caretaker.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Eden Health employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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