ABOUT QUADPAY

At QuadPay, we’re here to simplify, streamline and automate how you pay and save every day by offering fast, fair and seamless payment solutions online and in-store. As a business, we strive to be unlike others in the industry as we continue to help businesses grow by offering a best in class product, driven by the most innovative teams in the industry. 

Recent global changes and advancements have meant relentless product innovation, in the goal to be the next generation of payments.

We’re people, just like you who think purchasing shouldn’t be so inflexible!

We are currently in hyper-growth phase and as such are looking to grow teams in almost every department in the company - come change the industry with us, and love coming to work every day.

We’ve built an amazing culture at QuadPay and in a short space of time (since 2017), our teams are proud to work hard to provide innovative solutions to our valued customers and partners. Our values are in everything we do, and are as diverse and as inclusive as our global workforce. These include but are not limited to: Customer First, Own It, Raise the Bar, Stronger Together and Change the Game!

QuadPay is part of Zip Co (ASX:Z1P).

As a Senior Technical Integrations Manager at QuadPay, you will work closely with our sales, engineering and product teams to enable and ensure fast and accurate payment platform integration for our new merchants. You will also act as a business partner between sales and account management to ensure integrations are seamless with low effort from our merchant partners. You will share your insights and knowledge across multiple locations and timezones and act as the voice of merchants for future products and enhancements. 

As a Senior Technical Integrations Manager you will be responsible for:

What You'll Do:

•  Acts as the main point of contact (internal and external) for new merchants while managing the integration and onboarding MSA initiation through delivery ensuring speed and efficiency to go to live transactions
• Identifies needed resources for projects; defines and assigns major project roles.
• Ensures requirements for internal technology projects align to operational standards, develops alternate requirements or documents exceptions as appropriate.
• Ability to create or direct custom applications for payment integrations demonstrating a deep knowledge of the product suite
• Develop, define and execute project plans, activities, schedules, budgets and deliverables.
• Manages execution of tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals ensuring project completion is on schedule and transacting in the live environment 
• Identifies and manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved.
• Adheres to change control procedures relative to project scope and timeline.
• Serves as liaison between technical and non-technical teams (sales), in internal organizations as well as in client and vendor/subcontractor organizations, to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to technical and business groups and/or in client organizations.
• Delivers projects with a high level of merchant satisfaction with decreased time to revenue.
• Collaborate with internal product and engineering teams to ensure we are identifying areas for process improvement and development of new processes/products where needed.
• Manages client hand-off when project delivery has been completed.
• Effectively and concisely explain technical concepts to both technical and non-technical stakeholders.
• Acts as voice of the merchant for internal meetings
• Ability to function effectively at a high level while leading a team of technical project 

Experience, Knowledge, and Skills:

• Minimum of 7+ years of experience managing complex technical merchant payment platform integrations and activations; end to end
• Extensive knowledge of standard and custom API’s for merchant payment platform integrations
• Previous direct proven experience working in the payment solutions industry; Shopify, WooCommerce, Magento, SFDC and other shop payment platforms required
• Excellent written and verbal communication skills; good team player; highly motivated self-starter; good relationship builder with strong diplomacy skills
• Ability to function effectively and independently with changing situations and assignments
• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints or competing priorities
• Ability to interact effectively with developers, senior leadership, sales, other key stake holders from different divisions, departments and executive-level clients
• Advanced Degree a plus

Technology is changing the way people interact with the world and we’re bringing that revolution to the way people shop and transact. We allow shoppers to buy anywhere, at anytime - and pay in 4 interest-free, automatic installments over 6 weeks. You get the product right away and QuadPay will pay the merchant upfront. 

We're looking for someone who can join our high-functioning team of passionate support professionals and we value a range of diverse backgrounds, experiences, and ideas. We pride ourselves on diversity and creating an inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.

We're growing very quickly and always looking for talented people to join our team and help transform the way consumers shop and pay!