Staff Technical Program Manager
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Who You Are
You’re an individual who has consistently demonstrated leadership by seeking out complex problems and solving them in collaborative, created, and simple ways. You’re excited by the opportunity to help define and execute the strategy for large cross-cutting initiatives. You are ready to do whatever it takes to achieve success for your programs, and are eager to motivate others in this mission as well.
As a Staff Technical Program Manager, you will work closely with the Director, Technical Program Management to deliver complete projects and programs. You will partner with engineering, product and design leaders to establish planning cycles and act as a point person for clarifying strategic level goals and outlining the execution plans to achieve them. You will be responsible for driving large, company-wide initiatives from start to finish, building consensus and confidence along the way.
Your Success ProfileWhat You Will Work On
- Structure and drive initiatives by clarifying priorities, enabling the execution of deliverables, defining program process flows, and providing continuous transparency.
- Program manage various large scale, complex initiatives across multiple teams; taking a hands-on and proactive approach to manage dependencies, unblock progress, define timelines, communicate commitments, introduce efficiencies, and provide workflow solutions.
- Build and maintain alignment across multiple teams for keeping a focus on execution, continuous improvement, and operational excellence.
- Navigate interdependencies affecting complex programs (product and engineering alignment, engagement models, communications, and change management).
- Create outcome-driven roadmaps, detailed project timelines and make adjustments as needed, setting clear expectations for the program
- Lead the introduction of new processes/workflows, to benefit Engineering teams or cross-organizational initiatives, by bringing proposed solutions to the teams and rolling them out in an iterative manner
- Leverage your technical background and experience to facilitate and influence decisions made on the implementation of technical solutions
- Collaborate with and influence senior leaders in situations with ambiguity and without authority.
- Identify, communicate, and mitigate potential risks to the success of initiatives you lead
- Foster trust and collaboration across the teams; make it safe to challenge, experiment, and fail without fear.
- Perform other related duties as assigned
How You Will Do Your Work
As a Staff Technical Program Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Customer focus - builds strong customer relationships and delivers customer-centric solutions.
- Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
- Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Plans and aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.
- Business insight - applying knowledge of business and the marketplace to advance the organization’s goals.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
- Minimum of 6 years of experience in an Agile software development environment.
- Experience in setting and managing goals via OKRs
- Advanced knowledge in SAFe, Agile, Scrum and ideally other disciplines (i.e. Lean, Kanban, XP practices).
- Experience in building and maintaining outcome driven roadmaps, while ensuring teams have the tools needed to execute on a sprint-by-sprint basis
- Experience leading definition of technical business requirements and scope across multiple business and engineering teams.
- Expert with working in a highly cross-functional, collaborative environment Experience with software planning tools and/or project management tools
- Strong communication skills
- Creative problem-solver with a passion for making complex things simple(r)
- Prior experience building cross functional delivery teams a plus
The base wage range for this position based in our New York City Office is targeted at $180,000.00 to $198,000.00 per year.
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.
Our DEIB Report and Our DEI Commitment