Technical Delivery Manager at Unqork

| Greater NYC Area
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Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The Opportunity:

As a Technical Delivery Manager for the Delivery team, you will work with key internal and external stakeholders to manage and deliver projects on time and on budget. You will be directly managing a high-impact team of Technical Implementation Specialists and regularly collaborating with your team and other Delivery resources to deliver on projects and manage implementation deliverables as well as Specialist development, mentorship, and growth.

Reporting to the Head of Product implementation, this individual will play a key internal- and external-facing role that directly impacts Unqork’s ability to continue to scale effectively: 

  • Manage a team of implementation specialists on cross-functional projects to ensure successful delivery of project milestones
  • Develop and work closely with Specialists to ensure they are achieving objectives, and growing in their careers
  • Become an advanced user in the platform to be able to lead, guide, and mentor the team in their work on Unqork software
  • Support team from onboarding through to proficiency in implementation delivery
  • Ensure that all projects are delivered on-time, within scope and budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Collaborate with Delivery leadership to drive resource availability and allocation
  • Lead multiple implementation projects and develop detailed project plans to monitor and track progress
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
  • Delegate project tasks based on junior staff members' individual strengths, skill-sets, and experience levels
  • Develop comprehensive project plans to be shared with clients as well as other staff members

Who you are:

  • 5+ years managing a team of technical and cross-functional resources; demonstrated ability to manage through influence and lead by example
  • Proven ability to manage large SaaS implementation engagements with multiple project tracks and teams
  • Ability to interact with clients of all levels and industry backgrounds, technical implementation and Delivery experience is preferred
  • Ability to plan, prioritize and seamlessly integrate all moving parts in order to release high-quality work
  • Strong technical knowledge and handle of HTML & CSS, Javascript, and other modern web development technologies
  • Knowledgeable of and experienced implementing agile/Scrum best practices
  • Skilled at communicating across multiple teams and varying levels of stakeholders
  • Hyper-organized and capable of juggling multiple tasks
  • Experience leveraging JIRA for task management
  • Interested in becoming an Unqork super user and work on deep technical concepts on the platform
  • Customer focused and metrics driven operation experience
  • Driven by an attuned sense of priority and urgency

Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM

Location

We’re located in Union Square West: great food, a quick block away from the park, and a short walk to the N/Q/R/W, 4/5/6, L, B/D/F/M, and PATH trains.

An Insider's view of Unqork

What’s the vibe like in the office?

The office is a refreshing place to work - it’s a place that’s supported by the belief that success is driven by the well-being of its makers. There’s a trust that everyone knows how to get things done in a way that’s most efficient for them. The non-egotistical and supportive energy allows everyone to thrive in the ever changing dynamic!

Kelly Jin

Production Support Engineer

How do you collaborate with other teams in the company?

Unqork encourages different teams to build creative solutions on a daily basis. Thomas and I have been working on a project together for the past few months, and most of our days consist of collaborating together in a fun and relaxed room, brainstorming to come up with innovative solutions to complex business problems.

Thomas Erlendson and Russell Epstein

Technical Specialist and Solutions Architect

How has your career grown since starting at the company?

From my first day, I was quickly able to see the results of my work in projects. There is an inherent positive feedback loop of effort translating to valuable technical and business experience in the company. This increased my learning, responsibilities and exposure to impactful decision making quicker than I thought I could have in my career.

Leo Fisher

Technical Specialist

What are Unqork Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Key Example is our Culture, Diversity and Inclusion Committee
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Unqork provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance driven equity grants
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
16 weeks for primary caregiver and 12 weeks for secondary caregiver
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Lunch is catered every Tuesday and Thursday, while we have breakfast and snacks available daily.
Game Room
We have Pacman and a ping pong table!
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Tuesday and Thursday
Happy Hours
Happy hours are hosted once per week
Professional Development Benefits
Job Training & Conferences
Unqork offers employees professional development opportunities like Onsite training courses.
Tuition Reimbursement
Unqork recently launched a student loan payback program.
Diversity Program
Lunch and learns
Unqork hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes career mentoring and leadership mentoring
Customized development tracks
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