Job Description
Are you a Technical Product and Program Leader in Data and Analytics, who leads from the front with empathy in a cross discipline organization? We want to get to know you better!
Join JPMorgan Chase to define and deliver on our strategic business goal to run applications on multi-cloud environments and deliver solutions our customers love using AI/ML, Big Data, Micro-services, and architectures. As a Technical Product and Program Leader, you will be defining and driving the execution of Chase Consumer and Community Banking's (CCB) data and analytics strategy and operating model.
Job responsibilities
As an experienced technical product and program management professional, you are very familiar with both product and program management best practices across the lifecycle of data and analytics. You can transform how a firm delivers superior customer experiences through their product and service offerings. You comfortably influence key stakeholders at all levels in analytics, business, and technology to deliver leading edge innovation with customer and business impact in mind. You are also knowledgeable in data and technology trends and their implications.

• Enhance Data Foundations (DF) offerings to get integrated to firm-wide products; define and contribute to the vision for the product and driving technical solutions in Data Foundations: Data Delivery, Data Lake, and Data Pipeline
• Increase engagement with key customers and leadership and synthesize strategic customers' platform needs from DF Teams and vice versa. Define the list of objectives, key results, and roadmaps.
• Building the product roadmaps and program charters to kick start and scale specific critical initiatives by building teams and wearing all hats as needed.
• Partner with other Product and Program managers to enhance cross-cutting product features. Define mechanisms for execution, collaboration, and prioritization.
• Provide status updates to executive leadership and wider audiences, address customers feedback on the product to adjust feature requirements based on their needs and vision, oversee the execution, and mitigate blockers
• Push short and long term portfolio of products, feature roadmaps, customer adoption. increase visibility of roadmap and strategy. Perform strategic planning.
• Prioritize product backlogs. Engage with key customer to ensure a customer need/platform support matrix is accurate and followed.

Required qualifications, capabilities and skills

• 12+ Years as a Technical Product and/or Program Leadership or a related role in a large matrixed organization in multiple time-zones
• You are a leader with great empathy and who can confidently influence and tactfully lead from the front without specific authority
• Willing to deep dive technically and you thrive in environments where your customers and partners are technical
• Embrace ambiguity and define clear strategies and priorities.
• Problem solver seeking win-win solutions. Eager to learn, teach, and share.
• You'll have excellent written and verbal communication and the ability to present to an executive audience
• Detail oriented and committed to deliver customer focused end-to-end solutions

Preferred qualifications, capabilities and skills

• 4+ Years of hands-on experience in Big Data tools, infrastructure, and related tech
• AWS Cloud Practitioner or Solution Architect Certification (or will be required to complete the AWS certification exam in the first 90 days)
• Hybrid-60% in office.
• 25% travel

Please note: Relocation assistance is not offered/supported for this role.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.