Peloton
Peloton is the leading interactive fitness platform globally, with a passionate community of over 6.9 million Members.
New York , NY
Hybrid

Program Manager, GRC

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Are you passionate about bringing a method to the madness and driving change? Peloton is looking for a bright, adaptable, and hardworking Program Manager with a diverse set of skills who can thrive in a challenging and rewarding environment. 

As a Program Manager, you will drive planning, program management, and project execution of our Technology Governance, Risk, and Compliance (GRC) team. The GRC team drives efforts including SOX and PCI compliance initiatives, NIST CSF framework alignment, business continuity/disaster recovery planning, risk management, and vendor risk management across the company. You will also liaise with partner teams to support shared initiatives. You will have a unique opportunity to support a growing team and help build a company-wide compliance culture.

You are not required to have specific hands-on GRC experience, but you are required to work with Technology GRC and technical staff and manage technical projects related to Technology GRC initiatives. You will apply your skills to correctly capture requirements, plan for dependencies, and make the Technology GRC team more efficient. You know how to apply technology to solve problems. You are both a diplomat and an advocate, and will be trusted to represent the Technology GRC team to stakeholders and partners, internal and external. You will help define goals, measure progress, manage dependencies, and clear blockers.

It will be your responsibility to be relentless in getting things done. As the scrum master, you will help our teams maintain organization while continuing to improve on process and communication. It will be your job to wear multiple hats, and go beyond the normal expectations. 


Responsibilities:

  • PM Methods
    • Be the Scrum Master, evangelist, and coach for agile practices
    • Drive the teams in aligning with a combination of Agile, Scrum, and Waterfall best practices, including in capacity management and planning
    • Manage sprints and conduct sprint reviews
    • Use Jira to manage the team’s work, using a combination of kanban, sprints, and waterfall workflows
    • Help create self-organized teams that drive continuous improvement to our systems and service reliability
    • Engage in service capacity planning and demand forecasting for the team’s workload
    • Facilitate development and execution of the Technology GRC program roadmap
  • Program Governance and Leadership
    • Select appropriately from a variety of PM methods, processes, policies, and procedures and apply to the situation
    • Successfully manage multiple, simultaneous, complex, high-visibility programs and projects in a portfolio
    • Develop and maintain a program management strategy which encompasses planning, development, monitoring, control, and execution
    • Recognize opportunities for improvements/adjustments and effectively implements
    • Facilitate decision-making by gathering and making information available, identifying and engaging the appropriate stakeholders, and driving and focusing discussion
    • Identify, assess, and manage risks; manage the risks, not just the risk list
    • Define programs or projects by gathering requirements and clear acceptance criteria/definitions of done
    • Manage scope and evaluate priorities to efficiently balance resources
    • Lead programs and workstreams through influence, competence, and results, and not through people leadership, to create a culture of shared goals and shared direction
  • Relationship Management, Communication, Statusing, and Reporting
    • Develop and maintain a stakeholder management plan for individuals/teams within and outside the team and/or program
    • Drive process creation and cross-team collaboration
    • Understand, manage, communicate, and report key program information, including status, schedule, milestones, risk, dependencies, major changes, and major decisions
    • Develop and maintain a statusing and reporting process and cadence which accounts for communication to various stakeholder levels and for various purposes
    • Plans and facilitates effective meetings tailoring approach to the objective of the meeting (eg stakeholder program review vs sprint planning session), and developing solid artifacts
    • Help build consensus between teams
    • Liaise with vendors or suppliers
  • Effectiveness
    • Coordinate and help come up with solutions, and remove impediments
    • Develop and demonstrate broad knowledge of Technology GRC initiatives
    • Support change management processes
    • Solicit feedback from end users to confirm solutions are appropriate and effective
    • Recognize, adopt and instill good compliance practices throughout the organization 
    • Exercise risk-based judgment, and help teams make the right compliance calls 

Qualifications:

  • Experience in Agile / Scrum methodologies, including managing execution through sprints, retrospectives, backlog grooming, etc.,Strong understanding of story points and Agile estimation systems
  • Experience administering Jira for the purpose of leveraging and modifying Jira boards, workflows, and forms, as well as other features, to enable Jira to better support the team
  • Experience tracking policy/procedure creation and update cycles
  • Experience with capacity planning
  • Experience gathering requirements and soliciting clear acceptance criteria
  • Strong track record of project delivery and benefits realization
  • Experience in strategic planning and analysis
  • Excellent presentation and meeting facilitation skills, which will be used to host program reviews and stakeholder status meetings at all levels
  • Skilled in developing effective partnership relationships with portfolio stakeholders
  • 5+ years project management experience related to technology risk management, compliance or information security
  • Basic understanding of software engineering and technical infrastructure
  • Energetic team player with excellent written, verbal, and conceptual skills
  • Strong interpersonal communication, problem solving, negotiation, and organizational skills
  • Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision
  • Determined to deliver outcomes and able to overcome obstacles in order to move forward. Accountable for the delivery of outcomes, strives to meet and exceed expectations
  • Has a flexible (whether proactive or reactive, as the situation requires) approach to change, is able to work effectively in a variety of situations, constantly seeks improvements, and is forward looking
  • Strong analytical, problem solving and planning ability
  • Works well in a fast-paced environment
  • Experience in defining, implementing and coaching others in technical Project Management methodologies and tactics

 Nice to have:

  • 4 years contextual GRC experience, including SOX and/or PCI controls (or other control sets, such as NIST CSF), technology risk management, vendor risk management, etc. 
  • Certified Scrum Master
  • Expert in JIRA administration


ABOUT PELOTON:

Founded in 2012, Peloton has transformed the at-home fitness experience by creating a bike that merges high-design with modern technology to provide access to live streaming and on demand indoor cycling classes led by elite instructors. With a state of the art studio, the best instructors and content distribution, Peloton delivers an intense high-energy workout that motivates, while positively changing the mind and body.

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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental insurance
Peloton's dental plan covers up to $3000 of expenses.
Vision insurance
Health insurance
Peloton covers up to 90% of premiums for high deductible health plans.
Life insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness programs
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental health benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Financial & Retirement
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company equity
Employee stock purchase plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Childcare benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous parental leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Family medical leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid volunteer time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid holidays
Paid sick days
Team Members receive 48 hours of sick time up front.
Office Perks
Commuter benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational clubs
Relocation assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness stipend
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home-office stipend for remote employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Onsite gym
Professional Development Benefits
Tuition reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Promote from within
Continuing education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.

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