Project Manager - Business Operations

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At Teachable, we empower creators to transform their knowledge into income. Our Business Operations team supports our Sales and Customer Success functions. As our first Technical Project Manager, you will lead strategic initiatives to scale our teams and improve customer experiences. We are looking for a candidate with a strong track record of applying the full project lifecycle to deliver complex, cross-functional initiatives, ideally in the consumer-tech/saas space. Effective communication across technical and non-technical contributors is crucial, as is the ability to apply critical thinking to strengthen plans, remove blockers, and advance projects.

Responsibilities

  • Project manage department initiatives by gathering requirements, creating schedules and tasks, and regularly communicating updates
  • Advocate for projects by clarifying and communicating project vision; be able to express how project goals support company objectives
  • Form a deep understanding of Teachable’s platform and internal systems in order to surface opportunities and operate contextually across a large variety of stakeholders
  • As necessary, develop business cases in order to obtain budget approval
  • Partner with Business Operations on development of quarterly roadmaps and retros
  • Produce documentation to operationalize new systems, tools, and processes

Requirements

  • 3+ years of Technical Project Manager experience with a demonstrated understanding of Project Management frameworks, strategies, and principles (e.g. PMI)
  • Experience managing projects in scrum/agile environments, utilizing tools such as Jira and Confluence
  • Ability to work highly autonomously, while also proactively communicating updates and building alignment to advance projects
  • Experience working with web technology and principles (apis, json, github, et al); familiarity with CRM/Support Platforms preferred
  • Strong empathy for all stakeholder-levels, ability to anticipate requirements and objections
  • Exemplary multi-mode communication skills, including but not limited to presentations, data viz, meeting moderation, and process documentation
  • Bonus: Intermediate SQL; Intermediate to advanced BI platform knowledge

Teachable is an instructor-focused platform that empowers creators to build and sell online courses and coaching on any topic-from iOS development to watercolor painting to card tricks. Instructors using our platform have collectively earned more than a billion dollars to date.

Since our founding, we've raised more than $12.5 million from top venture investors and were acquired in March of 2020. Teachable is now a part of the Hotmart group, an international startup, based in Brazil, with over 800 employees worldwide. Hotmart's mission is to help creators earn a living from their passion.

We're growing rapidly, with triple-digit year-over-year growth, and are continuing to build a diverse team of top-notch talent. We won't hold you back from reaching your full potential at Teachable; you'll have the freedom to be an integral member of our tight-knit team, with great benefits and perks. Your work here will directly impact hundreds of thousands of online educators, entrepreneurs, and creatives.

We plan to be optionally remote until at least September 2021

Benefits:

Comprehensive Health, Dental, & Vision benefits with options covering up to 100% of monthly premium

Discretionary paid vacation & time off with a company average of 24 days a year

Parental leave, 16 weeks fully paid after three months of service

4% 401(k) with match after three months of service

Supplemental student loan repayment assistance or a professional education stipend

Tax-free commuter benefit

Conference budget

50% gym & wellness match

Teachable encourages individuals from a broad diversity of backgrounds to apply for positions. We are an equal opportunity employer, meaning we're committed to a fair and consistent interview process. Please tell us in your application if you require an accommodation to apply for a job or to perform your job.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • IterableEmail

Location

470 Park Ave South, New York , NY 10016

An Insider's view of Teachable

What are some social events your company does?

Teachable has company-wide events that are creator based throughout the year! Once I attended an event where we were able to receive a natal birth chart reading. As an astrology enthusiast, this was very memorable for me because I got to understand more about my inner self/personality and even suggested the creator's business to one of my friends!

Savanna

Recruiter

How does the company support your career growth?

I've had great support from my managers, who have talked with me about my areas of interest, helped me identify strengths and weaknesses, and have suggested resources for professional development. And it's exciting to see that as the company has grown over the years that I've been here, new roles, positions, and pathways continue to be created.

Shaleya

Product Operations Manager

What projects are you most excited about?

I’m most excited about our projects to help creators save time, get more students, and build communities to nurture.

Naomi

Senior Product Designer, Growth

What are Teachable Perks + Benefits

Teachable Benefits Overview

Comprehensive health, dental, and vision coverage
Discretionary paid vacation
Paid sick leave
Tax-free commuter benefits
50% gym or wellness match
401(k) with match
Paid parental leave
Professional education credit OR supplemental student loan repayment

Workplace customizations (e.g. standing desks)
Flexibility to work from home
Weekly catered lunches
Conference and book budget
Company outings
Annual camping retreat
Awesome coworkers

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Awesome Coworkers, Custom Desk Setup, Wellness Match, Teachable Course Stipend, Company Activities, Annual Company Retreat.

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