It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

Your Role at Bread

Merchant onboarding

• Design efficient implementation processes to shepherd merchants through our onboarding process

• Ensure merchants are hitting key technical milestones along their onboarding journey

• Provide technical guidance and support to merchant technical teams integrating Bread’s products and services

• Identify common issues and pitfalls that merchants face and work with the Solutions Engineering and Relationship Management teams to address these challenges through improvements to our products, documentation, and/or processes.

Technical and Strategic Initiatives

• Manage our third-party agencies that are developing and upgrading our eCommerce platform plug-ins/apps/extensions

• Work cross functionally on projects focused on improving Bread’s products and services, reducing company risk, and delivering data insights to merchant partners.

What We Are Looking For

• A passion for implementation at B2B SaaS companies, or a strong understanding of e-comm marketing KPIs and platforms

• Strong technical skills, and you’re excited to dive into API documentation -- you like the challenge of figuring it all out

• You enjoy working on both program and relationship management, and you’ve been told you excel at each

• You thrive in environments that demand adaptability and thinking fast on your feet

• In addition to being technical, you have the ability to connect with people. Folks tell you you’re a good listener, and you make everyone in the conversation feel included

Job Family:

Project Management

Job Type:

Regular

Line of Business:

BREAD Bread