We are looking for a Technical Project Manager to join our Client Operations team! This person will play a key role in building community networks of social services by leading the technical workstream during our implementations. You should apply if you are a project manager who is passionate about the impact technology can have on communities and have strong communication skills. We're eager to meet candidates of all backgrounds who are excited about our mission to build a world where no one’s health is hindered by their need.

About Us

At Healthify we're fundamentally rethinking how healthcare organizations and communities work together to connect struggling populations to social services.

Our founding team of technologists and social workers came from a background of working with vulnerable patients in Baltimore hospitals. They saw how social needs - like access to food and housing - dramatically impacted healthcare outcomes and costs and were moved to create Healthify with the mission of building a world where no one’s health is hindered by their need. Our products are now used by some of the country’s largest healthcare organizations

Since our founding, we’ve been backed by impact investors and VCs - from Kapor Capital to Primary Venture Partners - and we’ve built a team that’s both diverse and mission-driven. We enjoy meeting people who share in our commitment to agility, cultivating a thoughtful and safe work environment, and who are results focused. People from marginalized and underrepresented communities are highly encouraged to get in touch.

Requirements

About the Role

The Technical Project Manager will:

• Report to the Director of Implementations
• Be the main point of contact during implementation for our customers and partners for all things related to their technical set up
• Collaborate closely with all teams to ensure that tasks are completed, builds are happening, thorough and comprehensive QA and testing is complete, and milestones are hit
• Run deployments with multiple customers at the same time
• Identify and escalate project risks to the right parties
• Provide ongoing project management and technical support - including investigating data discrepancies - for our partners who are participating in the Accountable Health Communities model funded by CMS
• Lead technical scoping conversations with customers and prospects

About You:

• 3+ years experience in a client-facing, project management role, preferably in healthcare and/or IT environment
• 2+ years prior tech support, technical account management, technical project management, and/or testing experience
• You “know your audience” and can deliver messages to a broad assortment of internal and external teams—you’re comfortable chatting with developers, talking timelines with a project manager, or explaining what Single Sign-On is to a VP of Strategy.
• You can easily take a lot of disparate information and get to the core of what’s going on
• You have some experience with healthcare technology platforms (e.g., EHR/ EMR/ HIE vendors), and/or case management systems

...and the following would be nice

• You’ve helped deploy API integrations or HL7 integrations before.
• You have experience with SAML SSO, SQL, and SFTPs.

Benefits

Together, we live our Core Values

• We lead with empathy: We believe in kindness, empathy, assuming good intentions
• We lean into vulnerability: We're not afraid to ask for help or give and receive feedback.
• We rise above the status quo: We learn and improve so that we can develop excellent products for the people and communities we serve
• We match grit with wit: We love a challenge and a chance to get creative and solve interesting problems

...and to further support them, we offer:

• 100% covered Medical, Dental & Vision insurance with access to an FSA
• Equity
• Unlimited Vacation
• $500 one time equipment budget with refreshes
• $1000 annual continuous learning budget
• 401k
• Inclusive Parental leave
• A commitment to diversity & inclusion
• Code of conduct with reporting procedures
• Zero cost gym membership options
• Free memberships to ClassPass & CitiBike

Healthify provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.