Valuation Operations Specialist at Orchard

| Greater NYC Area
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The Company
Perch is transforming the way people buy and sell their homes. Simplifying it all, to the way it should have always been; fair and true to market, straightforward, easy.
Every year in the U.S., $1.5 trillion of single family residences transact, generating over $120 billion of fees in a process that has changed little in decades. For the average American, the home purchase and sale process takes months, creates anxiety and is filled with uncertainty and hassle. 

Perch offers a modern alternative, making one of life's biggest decisions -- the sale and purchase of a home –so stress free, fair and simple that people cannot imagine any other way.

Perch is headquartered in New York City and has 100+ employees in New York and Texas. We have raised $250 million in financing from top tier investors including: Firstmark, Accomplice and Juxtapose.

Role and Responsibilities
As a Valuation Operations Specialist, you will work across diverse stakeholders and cross-functional teams to help drive the direction of Perch’s fast-paced growth. Reporting to the Head of Investments, you will help:
 
  • Lead the company’s valuation and underwriting of asset acquisitions from the pre-acquisition stage to the resale stage, while working closely with sales and real estate operations teams to ensure underwrite attainment
  • Collaborate with data science, tech, and product teams to drive improvements in the design and accuracy of Perch’s automated valuation model
  • Develops, modifies and maintains Perch’s valuation process training material
  • Provides valuation insight by developing in-depth knowledge of valuation principles and deep expertise in the markets we operate in all phases of Perch’s valuation process
  • Collaborate closely with Sales to ensure Perch provides a strong customer experience for every customer
  • Strong operator that is comfortable with leading Perch’s valuation process daily 

Professional Qualifications
  • 2+ years of work experience preferably in operations at a fast-growing technology company
  • Exceptional analytical, problem-solving, and business judgment skills
  • Experience in executing and building processes that are standardized and scalable
  • Real estate domain experience a plus
 
Personal Qualifications
  • Results orientation with a high motor and an incredible attention to detail; able to drive projects from planning to completion with limited oversight
  • A low ego and can-do attitude; willingness to admit mistakes and work to remedy them
  • Demonstrated communication and interpersonal skills to work across diverse stakeholders and cross-functional teams
  • Flexibility to prioritize deliverables and re-prioritize them at a moment’s notice
  • Comfort operating in an ambiguous environment where there's not a set playbook on how to solve each problem
  • You are customer-centric and care about delivering an exceptional customer experience for our buyers and sellers
  • Strong written and oral communicator 
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PandasLibraries
    • scikit-learnLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • BottleFrameworks
    • PostgreSQLDatabases

Location

31 West 27th St, New York, NY 10001
Orchard: Come With Sleeves Rolled Up, Ready To Make Real Estate Simple
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An Insider's view of Orchard

How does your team reward individual success?

We recognize employees in a variety of ways on a regular basis. At Orchard feedback is a gift and every employee truly lives out our company values. Our team makes a point to shout out individual successes in our #shoutouts channel in Slack and every month during Town Hall. Not an ounce of hard work goes unnoticed!

Leah

Executive Assistant

What kinds of technical challenges do you and your team face?

Each home is unique and comes with its own challenges and surprises. Even though our team has been through hundreds of transactions, we're always learning, growing, and improving our process with each home we acquire. On the engineering side, that means never being satisfied and constantly pushing ourselves to iterate quickly and deliver quality.

Toni

Engineering

What makes someone successful on your team?

Curiosity, scrappiness, and a sense of urgency. We move quickly to accomplish our goals, but leave time and space to think outside the box. All of our functional areas work together to build an exceptional brand, product, and customer experience, so communication and collaboration are key skills as well.

Steph

Marketing

What is your vision for the company?

We're looking to make buying and selling a home as easy as trading in a car. We believe that through technology, human-centered design, and exceptional operations we can remove the friction from the biggest financial transaction of our customers' lives. As a team, we get to make real progress towards achieving this vision every day.

Phil

Growth & CX

How do your team's ideas influence the company's direction?

At Orchard, our mission is to provide the most stress-free, fair and simple way to buy a home. The Investments team that I lead contributes to this mission by providing a fair market value estimation for our customers’ homes. Our approach integrates human judgement alongside an internal valuation algorithm to price every home.

Ray

Investments Manager

What are Orchard Perks + Benefits

Culture
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Happy Hours
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