Account Coordinator
BentoBox puts restaurants online. We are transforming the hospitality industry by helping restaurants stay at the forefront of technology. Our simple and integrated platform gives restaurants industry-specific tools to manage their website and digital operations, delivered in a SaaS model. BentoBox powers industry leaders such as The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Rose’s Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com
We are looking for an energetic and highly motivated Account Coordinator to support our Customer Success team in providing the best possible service to our customers. This is an incredible opportunity to get in on the ground-floor of a fast-growing startup serving the restaurant industry.
Responsibilities
- Assist Accounts and Onboarding teams in daily tasks
- Update Salesforce regularly
- Liaise between teams to ensure projects are hitting set deadlines
- Become an expert on the BentoBox platform; making updates, building stores, performing quality assurance and more
- Pull usage reporting and insights for Accounts team
- Manage special projects as needed
Skills and Attributes
- Excellent verbal and written communication skills
- Very strong attention to detail
- Self-starter who is always looking to add value
- Takes ownership and initiative to solve problems
- Interested in helping restaurant owners use technology more effectively
- Experience in the hospitality industry is a plus
- Basic understanding of how websites are built and not afraid to get technical
Benefits
- Competitive salary and equity
- Health insurance, including vision and dental
- Flexible vacation plan
- Friday lunches
- Culture perks like dinners at BentoBox customers, cocktail classes, etc.