Vimeo is looking for an experienced Account Director to build and maintain relationships with key clients. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing enterprise accounts within the media and business communications space. Handling accounts with larger Annual Recurring Revenue (ARR), the Account Director will identify significant growth opportunities for their book of business. We value intelligence and ambition, and are looking for someone who consistently strives to do their best work.
What you’ll do:
- Oversee ~50 accounts for Vimeo’s key enterprise clients
- Understand and anticipate clients’ business needs to drive the success of key accounts
- Negotiate contract renewals and expansion opportunities
- Strengthen client relationships with ongoing communication and new solutions
- Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives
- Run in-person Quarterly Business Reviews with key accounts
- Communicate with and present to C-level executives, confidently conveying Vimeo’s value proposition
- Assist in collecting client feedback, defining processes, and identifying best practices
Skills and knowledge you should possess:
- 7+ years of Account Management or Account-based Selling in the SaaS space
- 2+ years of Online Video Platform (OVP)
- Experience carrying a $3MM+ ARR book of business
- Demonstrable and proven experience retaining and expanding accounts
- Strong analytical and problem solving skills
- Ability to multi-task across multiple projects and internal stakeholders
- Track record of exceeding quotas
- Thorough working knowledge of sales tools, including Salesforce.com
About us:
Vimeo is the world’s leading professional video platform and community. With over 175 million members across more than 150 countries, we help anyone grow their business by making it easy to create and market high-quality, impactful videos.
We work hard to enable creators of all kinds to succeed, and to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.
Vimeo is headquartered in New York City with offices around the world, and is an operating business of IAC. Learn more at www.vimeo.com.