Cedar
Cedar is a patient engagement platform that elevates the patient experience beyond clinical care.
New York, NY

Account Executive / Account Manager at Cedar

| Greater NYC Area
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The Role 

The mission of the Account Management team is to own the commercial relationship with Cedar’s clients in order to demonstrate the initial value of Cedar and expand our presence across their organizations.

 

As we build deep relationships with our clients, the Account Executive will be responsible for creating and executing the strategy around expansion and upsell opportunities to address our clients’ most critical problems as they relate to the patient financial experience. 

 

We are looking for a team member that enjoys setting goals, building relationships, and solving problems so that we are able to propel our mission of improving the patient experience across an organization.  

 

Responsibilities

  • Ability to manage client relationships and drive enterprise deals from pilots to full expansion

  • Partner with internal and external stakeholders to negotiate and execute commercial terms of enterprise level agreements 

  • Build strategic relationships where necessary to optimize product delivery 

  • Ability to appropriately set and reset expectations with stakeholders

  • Create client champions that become Cedar evangelists 

  • Identify upsell opportunities that map directly to each client’s needs and/or pain points

  • Ability to work with teams such as sales, product, and engineering to drive strategic initiatives

Skills & Experience

  • 4+ years experience in consulting, finance, or other professional services field in an external-facing role

  • Healthcare experience navigating c-suite audiences

  • Entrepreneurial spirit and a passion for problem solving 

What do we offer to the ideal candidate?

  • An opportunity to work with a diverse, smart, and engaging team working to solve a problem that affects millions of patients annually

  • A chance to join a high-growth company at an early stage

  • The ability to impact the growth of our company

  • Transparency across teams and interaction with multiple departments

  • Competitive pay, employer-paid healthcare, stock options

  • Daily team lunch and unlimited healthy snacks

  • Exposure to top venture capitalists including Thrive Capital and Founders Fund

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Where we are

We're located in the lovely West Village with easy access with great local restaurants, shops, and bars!

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
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What are Cedar Perks + Benefits

Cedar Benefits Overview

Working at Cedar gives you an opportunity to solve a problem that affects millions of patients annually! We offer competitive pay, employer-paid healthcare, and stock options. Cedar also provides an open office environment where we come together to enjoy free daily team lunch and unlimited healthy snacks! You'll also get exposure to top venture capitalists including Thrive Capital and Founders Fund.

Culture
Partners with Nonprofits
Cedar is proud to partner with Path Forward, a non profit on a mission to empower people to restart their careers after time spent focused on caregiving.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training

Jobs at Cedar
15

All Jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
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Senior Engineer (Support)

Cedar
Greater NYC Area
16 hours ago
The Senior Integrations Support Engineer will work within our Integrations Support Team on the front lines as they dive into data to identify root causes, code robust solutions, and apply their learnings to improvements across all of our integrations. They will be driven by a desire to get to the root cause of complex issues as well as build tools to make their diagnosis and resolution more efficient. This role will also require working cross-functionally with the Implementation and Engineering teams to communicate the lessons learned through support. This communication will ensure we consistently hold a high quality bar for new client integrations. As a senior member of the support team, the Senior Integrations Support Engineer will be expected to lead the development of best-practices, bringing past experience and lessons learned with them to the team

Lead Solutions Architect

Cedar
Greater NYC Area
1 week ago
Solution Architects at Cedar own the process of getting our new clients from 0 to 1 on the Cedar platform. They are cross-functional leaders who are just as comfortable at writing data integration software as they are at leading large conference calls. They are among the first "Cedarians" our clients get to know, and are adept at building those client relationships alongside Cedar's other commercial teams. They have a "do what it takes" attitude to getting our clients' implementations over the line - on time and of high quality - and derive an innate satisfaction from that achievement. And simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation teams.

Business Operations Lead

Cedar
Greater NYC Area
1 week ago
Cedar is seeking a stellar Business Operations Lead! In this role you will support our high impact Business Operations team to drive the efficiency and scalability of our client operations and implementations process. You will oversee projects and key initiatives to support fundamental improvements in our approach to delivering our product to the growing number of healthcare clients working with Cedar. A successful candidate is a self starter who leans into technology and leverages data driven insights to solve complex challenges. Ideally, this candidate has experience in technical project management and overseeing vendor relationships. Your responsibilities will center on how to make our team and our implementations more effective, including supporting our vendor operational set up and strategy, process and tool use for client implementations, internal project management on key team initiatives, and generally being a thought partner to the Director Business of Operations and the Implementation Leads on our approach.

Technical Lead

Cedar
Greater NYC Area
1 week ago
We're seeking a Technical Lead to partner with our Engineering Manager within the Patient Pillar of our engineering org. This Technical Lead will act as a senior individual contributor to our codebase while providing mentorship to team members and expressing opinions on implementation and design of Cedar’s applications.

Product Security Engineer

Cedar
Greater NYC Area
1 week ago
As a Product Security Engineer, you will help build the application security program, improving across the whole product lifecycle: from input to architecture through the release process as well as ongoing assessment, triage and remediation of application vulnerabilities. As a fast-growing startup, security cannot be reactive, and so you will be hands-on with our codebase: helping build tools, services and guidance that form the "golden road", so releasing secure software is the easy and obvious path for the rest of our maker community. 

Senior Full Stack Engineer

Cedar
Greater NYC Area
2 weeks ago
Design and build new features for our core products. Collaborate closely with product and design to continuously innovate on Cedar's projects. Improve existing applications' speed and reliability. Work with other Cedar employees to find new product opportunities. Serve as a mentor for junior engineers. Be a part of the decision making process as it relates to scaling the company and our products.

Product Designer (Initiatives)

Cedar
Greater NYC Area
2 weeks ago
Cedar is seeking a Product Designer to be responsible for the end to end product design process as part of our initiative's team. The Product Designer will collaborate and partner closely with our Product, Engineering, and Commercial teams to expand Cedar’s business by working on new products and strategic initiatives.  Our ideal candidate will do more than just push pixels; this person will help move metrics that matter to our company. This candidate will put patients first by understanding their behavior, and apply this empathy to craft meaningful solutions. Additionally, this candidate will be a strong systems thinker that will solve to scale a world-class experience, one patient at a time. 

Lead Product Manager

Cedar
Greater NYC Area
2 weeks ago
Product Strategy: meeting with external clients and our internal commercial + business teams to gain an understanding of the key problems to focus on and develop strategies for how we plan to solve them. Product Development: working with engineering, design, data science to execute on the strategy and launch high quality products.

Director of Commercial Operations

Cedar
Greater NYC Area
2 weeks ago
The Director of Commercial Operations’s primary goal is to support Cedar’s commercial teams by owning and driving revenue operations - which includes new sales and upsell operations, reporting and analytics, implementing and managing commercial tools, and commercial team training. The Director of Commercial operations will continually work with our internal stakeholders to assess Cedar’s processes and provide tactical strategies to improve operational efficiency.

Lead Data Engineer

Cedar
Greater NYC Area
2 weeks ago
Cedar is growing rapidly and data is at the core of everything we do. We are seeking a Senior Data Engineer to join our Data Science team to unlock the potential of our data. The Senior Data Engineer will be responsible for architecting, building, testing, and maintaining robust and scalable data pipelines for analytics and machine learning models. 

Senior Director, Demand Generation

Cedar
Greater NYC Area
2 weeks ago
We’re looking for a Senior Director, Demand Generation to drive rapid and quality growth of our national health system and physician group client base across the United States. Reporting to the Vice President of Marketing, the Senior Director of Demand Generation will be responsible for owning Cedar’s demand generation strategy and executing scalable, data-driven initiatives and campaigns that drive qualified leads to our sales team. We need a results-driven, sales-focused demand generation expert who understands both traditional and account-based marketing (ABM), thrives in a fast-paced environment and wakes up every day excited to execute, measure, and optimize marketing campaigns that identify and nurture leads. This is an exciting opportunity to build a leading demand generation function and support the growth of a company that is positively impacting the financial experience for patients.

Implementation Lead

Cedar
Greater NYC Area
2 weeks ago
The Implementation Lead is the conductor of the Client product implementation. After a successful handoff from sales, the Implementation Lead coordinates key internal team members to drive project development, coordination and implementation. They act as a key partner to the Client’s project team to facilitate full alignment on project expectations, timeline, strategy and SLAs. They ensure internal team members are fully aware of their project responsibilities, and set them up successfully to deliver on project requirements. 

Senior Product Manager

Cedar
Greater NYC Area
3 weeks ago
Partner with the Initiatives Lead to determine and launch the MVP for the new product; ensure the successful expansion of this product offering across key market segments. Lead client calls and meetings in order to gain market insights, drive product strategy, and manage go-to-market strategy. Investigate and scope which key problems we should tackle. Own and develop a roadmap for the product development team (engineering, design, data science) to execute on, which aligns with our overarching product strategy . Drive and improve the product development process with your team, ensuring that features shipped are high-quality and on-time. Determine and optimize the key performance indicators for your team. Work cross-functionally with stakeholders to create specs and implement features. Partner with multiple functions throughout Cedar including sales, account management and operations to ensure seamless delivery. Be an evangelist for creating the best product experience that also hits business goals .

VP of Engineering

Cedar
Greater NYC Area
3 weeks ago
Along with Cedar’s CTO and other leaders, develop and guide the implementation of Cedar’s Engineering strategy, and team design. Apply superior technology skills to help the Engineering team unblock and execute at an extremely high level. Manage and continue to develop the Engineering Managers, who oversee multiple teams of high-performing engineers, and support them in the delivery process of Cedar’s products. Partner with Cedar’s People Team and company leadership on candidate recruitment and hiring. Continue to build and maintain the strong lines of communication between Engineering, Product, Product Design and Data Science teams . Represent Engineering at the company level through cross functional collaboration between Cedar’s Technology and Commercial teams. Maintain a culture that adheres to Cedar’s values of focusing on our vision, using good judgement, staying positive, and disallowing mediocrity.

Solutions Engineer

Cedar
Greater NYC Area
3 weeks ago
The Implementation Team at Cedar is made up of Solutions Engineers and Architects who own the process of getting our new clients from 0 to 1 on the Cedar platform. They have a "do what it takes" attitude to getting our clients' implementations over the line - on time and of high quality - and derive an innate satisfaction from that achievement. And simply put, Cedar doesn't realize its vision of improving the patient financial experience without our Implementation Team.