Account Manager

| New York

Quovo is looking for an experienced account management professional to manage our relationships with some of the largest names in fintech and financial services. As part of the Business Development team, and working closely with the Implementation and Client Success team, you’ll ensure that Quovo’s clients receive impeccable service and thoughtful guidance on how to get the most out of Quovo’s offerings. The right candidate is a natural at building strong relationships and gaining credibility as a trusted advisor. You must be smart and take a hands-on approach to understanding our clients’ businesses, strategic goals and how they define success with Quovo’s solutions.

Responsibilities:

  • Owning overall relationship with assigned clients, identifying key stakeholders and building relationships with influencers and the core team interacting with our solutions
  • Conducting client health checks, identifying critical goals and key performance indicators for each client to clearly understand and measure client satisfaction and rollout success
  • Providing consultative guidance on best practices for deep software adoption, advising on product capabilities and potential application to customer’s unique requirements
  • Developing a renewal strategy and proactively identifying and taking measures to mitigate risk to ensure clients are prepared and satisfied to renew their contracts
  • Identifying upsell opportunities and working collaboratively with colleagues to manage the opportunity to close process

Skills and experience:

  • Degree from a top tier university or college preferred.
  • 2-3 years experience in account management or a related field. Ideally in fintech, SaaS or other startup environment.
  • Able to quickly understand new technologies and complex concepts quickly.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels.
  • Flexibility to travel to clients when needed (approximately 25% travel)

About Us: Quovo is the leading provider of account aggregation and data analytics technology for finance. Hundreds of financial institutions, advisors, and fintech companies utilize Quovo technology as the foundation for their service offerings, aggregating and integrating millions of daily transactions. Our office is located in the heart of Manhattan and we offer a full range of benefits including health, vision, dental, 401(k), and commuter benefits.

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Location

In the middle of the action, Quovo is nestled in the heart of Manhattan. Not only a commuters dream, but expect no shortage of unique lunch spots.
29 West 30th Street, New York , NY 10001

Insider's spotlight

What’s the vibe like in the office?

We have chess boards littered around the office. I'll be sure to get up throughout my day and play a couple moves, but one of the best parts of my day is how engaging and diverse the conversations I have and the connections I get to exercise are. Quovo promotes an open and accepting work environment that makes even Mondays a good day.

Aaron

Back End Developer

What's the biggest problem your team is solving?

Our tech is widely applicable across the the wealth/payments/lending/tech industries. Given the massive opportunity ahead of us, the biggest "problem" for a small but growing BizDev team is prioritizing which market/vertical/industry to tackle next. That's what makes working here so challenging and exciting - every day is different from the last!

Yelena

Partnerships Director

How does the company support your career growth?

There is a widespread understanding at Quovo that everyone wants to continuing building out their skill sets to fuel career growth. Managers help facilitate this by enabling their direct reports to pursue their interests and try new things. They also make sure that you’re always a bit out of your comfort zone -- the best way to keep developing.

Hayden

Marketing Associate

There are always fun events happening at Quovo! My favorite (so far) was the annual company hike. We also have regular lunch scrambles that are great for getting to know people from other teams, which is especially important since we are growing so fast. Happy hour every Friday is guaranteed to be a great time!

Sasha

Business Development Associate

Perks of working here

401(K)
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Dental
Happy Hours
Health Benefits
Some Meals Provided
Stocked Kitchen
Unlimited PTO
Vision
Volunteering Opportunities
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