RTB House
RTB House is a global company specializing in advanced personalized retargeting solutions powered by deep learning.
New York, NY
Remote

Account Manager (East)

Sorry, this job was removed at 12:57 p.m. (EST) on Wednesday, September 22, 2021
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What you will do:

  • Manage accounts of existing top clients;
  • Run regular face to face meetings with clients to ensure premium customer service;
  • Execute customer communications – personal and via telephone, video or email, in line with standards and processes;
  • Respond to customer requests and inquiries in a professional and timely manner;
  • Provide specific information regarding company’s services and products;
  • Assist customers in the process of launching ad campaigns;
  • Obtain, review and process orders;
  • Develop and maintain in-depth product knowledge;
  • Provide reports.

Requirements:

  • Experience (2-4 years) in managing online advertising campaigns for Clients;
  • Preferably experience working for another retargeter or agency (tech area);
  • Bachelor’s degree;
  • Working experience of MS Office Word, Excel, PowerPoint;
  • Knowledge of customer support tools and processes;
  • Ability to identify and understand customer needs and requirements;
  • Excellent analytical and problem solving skills;
  • Well-developed verbal and written communication skills;
  • Multi-tasking, high energy, resourcefulness;
  • High level of motivation and willingness to learn;
  • Positive, can-do attitude.

We offer:

  • Competitive salary
  • Premium health care for you and your family;
  • 401(k) plan;
  • Joy of working and learning in one of the fastest growing sectors in online advertising
  • Being a key contributor of our expanding US business.
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What are RTB House Perks + Benefits

RTB House Benefits Overview

RTB House's benefits and perks are geared towards fostering a culture of happiness, productivity, and long-term employee loyalty. Benefits include a top tier medical plan with company paid premiums, matching 401(k) and a home office stipend. With the flexibility to work from nearly whatever location you choose along with our many celebrations and social activities, the RTB House culture is uniquely strong.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Diversity employee resource groups
Culture Committee
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

At RTB House the employee experience is as important as business growth. With that in mind, the benefits package includes comprehensive healthcare coverage, with the medical insurance premium fully covered by the company. RTB House also provides a 401(k) program with employer matching contributions, setting employees up for a secure financial future. In terms of work-life balance, employees enjoy ample paid time off, the ability to choose their place of work and robust professional development opportunities including tuition reimbursement and training programs. New parents appreciate the generous parental leave policy in addition to the new baby stipend. The supportive company culture and a variety of employee perks, such as wellness initiatives and social events, create a positive and inclusive work environment. Additionally, the commitment to diversity and inclusion is reflected in company policies, making this workplace truly exceptional.

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