Oh Snap!
This job is no longer active - but you can still view the details below.

Account Manager (Expansion)

| Greater NYC Area

WHO WE ARE:

We are daring, we challenge each other to be innovative, and we take pride in the work that we do.

Launched in New York City in 2014, Resy builds operations software for the modern restaurant, using technology to redefine hospitality. We work with restaurants in 180 markets around the world. The best restaurants use Resy to connect with their customers.

The company is co-founded by Ben Leventhal, co-founder of Eater.com; Michael Montero, co-founder and former CTO of CrowdTwist and current Techstars mentor; and Gary Vaynerchuk, noted social media expert, entrepreneur and investor. Other company leaders have deep experience in restaurants and hospitality, too.

ABOUT THE ROLE:

We are looking for a passionate and motivated Account Manager (Expansion) in NYC to join our expanding team. The primary focus of the role will be driving incremental revenue within existing restaurant partner relationships. You’ll work very closely with Sales, Account Management, and Implementation to provide enablement across hospitality and product functions. This position comes with infinite opportunity for professional development and career advancement!

WHAT YOU'LL DO:

  • Identify expansion / upsell opportunities within our existing base of restaurant partners
  • Establish documented best-practices for our expansion strategy - this is a first-of-its-kind role that requires both strategy and execution
  • Provide organized feedback leadership about what’s working and not
  • Engage with restaurant partners over the phone and email, including project managing restaurant partners to deadlines, demoing the Resy software, and ensuring buy-in from key restaurant partner stakeholders on their transition to Resy

​WHO YOU ARE:

  • You have a strong passion for restaurants and the hospitality industry
  • Have an interest in working in a fast-paced startup environment
  • You are comfortable doing a combination of Sales, AM, and project management
  • You are comfortable creating structure for yourself and navigating working cross-functionally with key business partners internally
  • 3+ years working at top-tier technology companies, restaurant technology preferred
  • Well organized and detail-oriented, you have proven track record of error-free work
  • Exceptional organization and prioritization skills, you have the ability to stay calm under pressure
  • You have strong technological aptitude
  • Mastery of Microsoft Office and Google Docs

WHAT WE OFFER:

  • Competitive salary
  • Full benefits (Medical, Dental, Vision, FSA, LTD, 401(k), Commuter Benefit, Life Insurance)
  • Unlimited Paid Time Off
  • Paid Parental Leave
  • Professional Growth Opportunity Budget
  • Quarterly AirBNB credit
  • Equinox gym discount
  • Beautiful dog-friendly Soho office with fully stocked kitchen and café
  • Company-sponsored social events, including Friday family meal
  • No shortage of good restaurant recommendations

Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective - CLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • RESTFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • RedisDatabases
    • RDBMS and Database DesignDatabases
    • RealmDatabases
    • KafkaDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • WordpressCMS
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • SendGridEmail

Location

520 Broadway, New York, NY 10012

An Insider's view of Resy

What are some social events your company does?

I am all about family meal! Every Friday, we order lunch from one of our restaurants and everyone from engineering to sales comes together to eat. We get to catch up across departments to talk about work and the weekend. We’re not all restaurant industry vets, but we all appreciate good food and the experience of enjoying a meal with friends.

Tess

Account Manager

What kinds of technical challenges do you and your team face?

Resy has grown significantly over the last few years, and this poses many technical challenges for our product development teams. In order to scale efficiently, we’ve spent much of the past year re-architecting our core product offerings so that we can continue to support the growing demand from millions of diners across the globe.

Tomer

Senior Product Manager

What makes someone successful on your team?

Success on the sales team is determined by empathy for restaurateurs, a willingness to learn, and flexibility! Successful sales team members are dynamic thinkers who proactively solve the challenges restaurants face day-to-day by showcasing our hospitality-driven technology. They work hard and “fill the funnel” to set themselves up for success.

Alison

Sales Associate

What's the biggest problem your team is solving?

We're growing fast at Resy, and we're building products the restaurant industry hasn't seen before. One challenge is to maintain quality in our code & testing as we move quickly. Our engineering team leans on unit tests and we have a lot of automated integration tests. I'm excited to see how holding on to these values will impact our ecosystem.

Koffi

Senior Software Developer

What are Resy Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Resy's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
In addition to our Equinox subsidy, Resy also provides a wellness stipend up to $900 per year.
Retirement & Stock Options Benefits
401(K)
Company Equity
Resy offers all employees stock options.
Child Care & Parental Leave Benefits
Generous Parental Leave
Resy offers up to 12 weeks of paid parental leave for all new parents with at least a year of service, plus 8 weeks of transitional time, where new parents can work 4 out of 5 days at full pay.
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Resy offers a flexible vacation policy and encourages employees to take a minimum of 20 days per year.
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Resy offers pre-tax commuter benefits for all employees
Company Outings
Stocked Kitchen
Some Meals Provided
Resy provides catered Family Meals every Friday, primarily from our restaurant partners.
Happy Hours
Resy provides monthly company sponsored happy hours.
Pet Friendly
Fitness Subsidies
Resy offers discounts at Equinox Fitness Clubs.
Professional Development Benefits
Job Training & Conferences
Resy provides an annual professional development budget for all full time employees.
More Jobs at Resy12 open jobs
All Jobs
Finance
Design + UX
Dev + Engineer
Marketing
Product
Sales
Marketing
new
New York
Developer
new
New York
Product
new
New York
Sales
new
New York
Finance
new
New York
Finance
new
New York
Developer
new
New York
Developer
new
New York
Design + UX
new
New York
Developer
new
New York