Account Manager - Marketplace at Wix

| Greater NYC Area
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We are:
The Wix Partners team. We're focused on creating and cultivating relationships with agencies all over the world, demonstrating that Wix is the best fit for them and their clientele, and broadening our reach in the global marketplace.
We're looking for a Marketplace Advisor who will work directly with agency Partners in the Wix Marketplace - where DIY users contract Partners for specific web services. The Marketplace is one of the most valuable products for Partners where they can manage a pipeline of leads, connect with potential customers and close new business. The Account Manager will be responsible for all elements of how the Partner interacts with this product - and also for the Partners' overall performance in the Marketplace.
While the U.S. Wix team is WFH during Covid-19, at this time we are seeking New York-based candidates who are able and willing to work on-site 3-days per week on a Hybrid model in the future.
You are:
A BA/BS graduate from a 4-year school with at least 2 years' experience in sales or account management. You have experience working with agencies or digital marketing companies, and are an excellent verbal and written communicator. Experience in a SaaS ecosystem is a plus! You should have experience managing and exceeding KPIs like revenue, upsells, retention, etc.
As an Account Manager, you will:
  • Build and maintain effective relationships with web design agencies.
  • Manage onboarding projects for newly added agencies.
  • Help demonstrate the key-value props of the Wix platform.
  • Enable new Partners to develop web projects efficiently on the Wix platform.
  • Be the liaison between agencies and other departments at Wix such as Customer Care, Marketing, and Product.
  • Deepen product usage through focused training sessions and workshops.
  • Track, report, and optimize on key learnings and results across various performance initiatives.

While the U.S. Wix team is WFH during Covid-19, at this time we are seeking NYC-based candidates who are able and willing to work on-site in a hybrid model once we return to the office.
We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcomed, and anyone has the right to succeed.
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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Located in the Meatpacking District. Close to the Path Train, bike paths, and the Whitney Museum.

An Insider's view of Wix

How does your team reward individual success?

What's cool about Wix is there are many ways to grow. It's such a wide and interconnected company, so you can learn and take interest in many things. I'm an example of how you can be given a little extra responsibility and it turns into its own team, currently over 15 people.

Michael

Team Leader, Sales

What does your typical day look like?

One of the great things about Wix is how dynamic it is. My day is usually a mixture of 1:1 check-ins, team meetings, an interview or two, and longer-term projects, such as working with colleagues to make onboarding even better or develop training programs. There’s always something new and interesting to do!

Jenny

People Partner

What makes someone successful on your team?

I’m always looking for writers who ask good questions. The teams I work on are relatively new, so encouraging discussions about how to best get our message across to different audiences goes a long way to laying the foundation for future success. And the great thing about Wix, is that questions are always welcome.

Josh

Content Lead, New Businesses

How do you empower your team to be more creative?

We embrace change: we are still a "startup team" testing new ideas and demonstrating our impact to our customers and internally.

We believe in teamwork: it's more important than ever to demonstrate your ability to help teammates.

We “run with it”: our most successful Account Managers take an idea and execute with little to no guidance.

Alana

VP, Account Management

What projects are you most excited about?

Going into the role of a Senior AE, I didn’t realize was how valuable my 2 years at Wix were going to be for a team full of new faces. I’m excited to run my own sales training for the floor. As I prepare, I recognize how much I’ve progressed in my sales career, and it’s humbling to help other reps learn from my trial and error.

Lauren

Senior Account Executive

What are Wix Perks + Benefits

Wix Benefits Overview

Our offices are located in the Meatpacking District. We’re a varied team of creatives and business-minded folks who love to take on challenges together. We offer a competitive salary, equity, 401K with company contribution, full medical and dental coverage from day one (no employee contribution for FT employees), ESPP, lunch, snacks, fitness/wellness activities and the opportunity to join our stunning global team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity Employee Resource Groups
Wix Rainbow for our LGBTQIA community and sKinTech for POC.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
100% covered for employees
Vision Benefits
100% covered for employees
Health Insurance Benefits
Wix pays 100% of base coverage. Employees have the option to buy up at a premium.
Life Insurance
Wellness Programs
Mental Health Benefits
Wix pays 100% of base coverage. Employees have the option to buy up at a premium.
Retirement & Stock Options Benefits
401(K) Matching
Wix matches up to 4% of your contribution with no vesting period.
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
We have a casual dress code!
Commuter Benefits
This is currently not valid due to COVID-19 and remote work.
Company Outings
Wix hosts company outings and events.
Free Daily Meals
Stocked Kitchen
We have fully stocked kitchens.
Some Meals Provided
Employees receive a bi-weekly allowance of $220 via Benepass to purchase meals from restaurants, food delivery platforms, and grocery stores.
Happy Hours
Pet Friendly
Wix's pet policy is dog friendly daily.
Recreational Clubs
Wix has recreational club choices all year round.
Fitness Subsidies
Classpass membership: Wix subsidizes 85% of the 45-credit plan.
Home Office Stipend for Remote Employees
A $500, one-time benefit for setting up a comfortable and productive at-home working environment.
Professional Development Benefits
Lunch and learns
Wix hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
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