Quadpay was founded in 2018 with the goal to transform the way shoppers pay for their purchases. Would you believe that more than 60% of millennials don’t own a credit card and over 57% of Americans have less than $1,000 in savings? Believe it. Quadpay is helping people make larger purchases accessible with responsible budgeting. We believe in choice and in giving shoppers the freedom and flexibility to manage their purchases in the way that best suits their finances.

We are proud that QuadPay is one of the fastest growing fintech start-ups. We use GSuite to communicate when we aren’t chatting (or often, sending pictures of our pets) on Slack. We’ve got a stocked kitchen and beautiful loft office near Madison Square Park. Our team loves coming to work and has fun during our regular all hands meetings, happy hours, and trivia nights. Come join us! 

What You'll Own:

• You’ll take over the merchant relationship once a merchant has signed an QuadPay merchant services agreement.
• You'll build a relationship with merchants, regularly reviewing their performance and looking for ways that QuadPay can help them succeed
• You'll own and develop the Account Management function, build out systems and processes to help drive the business forward and ensure the happiness of thousands of merchants.

What You Should Have:

• 3+ years of relevant account management or customer success experience.
• Strong project management skills with an exceptional ability to coordinate and influence multiple stakeholders (both internal and external) to take action and produce high-quality outcomes in a timely manner.
• Strong relationship management skills across a wide range of brands and merchants.
• Ability to work with tech leads to resolve merchant related issues, interpret and communicate them back to key external stakeholders.
• High standards when it comes to pixel-perfect design layouts in mobile and desktop web environments.
• You thrive in fast-paced environments and can think on your feet.
• An aptitude for e-commerce technologies.
• Experience with HTML, CSS, and JavaScript is a bonus.

Technology is changing the way people interact with the world and we’re bringing that revolution to the way people shop and transact. We allow shoppers to buy anywhere, at anytime - and pay in 4 interest-free, automatic installments over 6 weeks. You get the product right away and QuadPay will pay the merchant upfront. 

We're looking for someone who can join our high-functioning team of passionate support professionals and we value a range of diverse backgrounds, experiences, and ideas. We pride ourselves on diversity and creating an inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.

We're growing very quickly and always looking for talented people to join our team and help transform the way consumers shop and pay!