Account Manager (Mid-Market) at Talkspace

| Greater NYC Area | Remote
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This important position is client facing for a fast growing healthcare tech start up company in behavioral healthcare. Clients will range from large Fortune 500 companies to small start up companies, as well as healthplans, universities, benefit aggregator companies and many other variations.

This role will work with clients from pre-sale to implementation to ongoing account management and will include quarterly reporting updates to clients, managing promotion and communications, and demonstrating value for the Talkspace offering.

Previous experience / strong understanding of healthcare landscape, specifically in behavioral health, EAP, and/or health plans is a plus.

Requirements

  • 5+ years in Account Management at a fast-paced startup
  • Strong analytical and organizational skills
  • Ability to pivot quickly in a fast paced start up organization
  • Exceptional interpersonal skills dealing with multiple layers in various organizations
  • Ability to prioritize multiple requests
  • Problem solving skills
  • Positive persuasive communication style
  • Nimble interaction with multiple internal departments
  • Independent decision maker
  • MBA preferred

Benefits

Because we are on a mission to make the world a better place. Our focus to help people feel happy starts at Talkspace, where we connect, collaborate, and have fun. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We strongly encourage you to apply even if you don’t meet every qualification. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • ZendFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • SketchDesign
    • JIRAManagement

Location

During COVID we've decided to go remote to support Talkspacers. At least thru 2020, we are officially committed to WFH.

What are Talkspace Perks + Benefits

Culture
Daily stand up
Open door policy
Pair programming
Diversity
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Free Talkspace and Monthly Wellness Stipend
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Dependant on the role.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
With options for remote work when needed.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Pet Friendly
Bring your pet to your next Zoom meeting!
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
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