Account Manager, Payments at LeafLink (Greater NYC Area, NY)
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we’re defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000’s ‘Top 5000 Fastest-Growing Private Companies’, one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The RoleLeafLink is seeking an experienced Account Manager to join our fast-growing team. In this role you will be responsible for managing LeafLink Financial’s relationship with the largest cannabis brands and retailers in the industry and create a network effect across the LeafLink platform, setting a new standard on how the industry transacts. This role will allow you to build relationships with executive teams and strategize on ways LeafLink can improve and simplify their business operations. This role is highly collaborative, requires creative thinking, account management expertise, and an understanding of all product offerings and platform features on LeafLink with a focus on our financial services offerings. This role will require you to interface directly with our executive team, client experience, sales, marketing, and engineering teams. You need to be a self-starter who is comfortable with change, enjoys a very fast pace, and can juggle many tasks and deadlines.
Responsibilities- Directly responsible for all aspects of relationship management with the largest brands in the Cannabis industry
- Communicate LeafLink Financial’s various product and service offerings at the C-Level
- Directly responsible for maximizing the revenue potential of LeafLink Financial’s suite of products and services for each brand
- Understand market trends and competition within the FinTech and Cannabis spaces
- Ability to put together and analyze data to effectively strategize with C-Levels at cannabis brands and other LeafLink partners
- Create and recommend sales process and product/technology improvements
- 3-5+ years of experience in a sales or relationship management role working with middle market or enterprise level companies
- 2+ years working within financial services. Experience working in the FinTech industry is a plus
- Direct experience managing or interfacing with C-Level relationships
- Experience in professional relationship building
- Must demonstrate the ability to understand and articulate various products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges
- You are the poster child for startup hustle: change is your only constant, no challenge is too big, and no task is too small
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed
- Ability to work well independently as well as with other members of the team, both in person and remotely
- Excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people
- Organized operator who executes on both internal and external responsibilities
- Knowledge of key project management concepts including phases, plans, deliverables, scope, and tasks
- Excellent verbal and written communications skills
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink’s success
LeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list. Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here.