Are you ready to take the next step in your career? Come join us here at Conductor!

Conductor is a technology company with a passion for helping you help your customers. Marketers use our software and services to create and optimize valuable content so that it gets found, answers questions, and solves problems for real people.

It’s a super exciting time to come onboard as we recently raised $150 million in funding as we continue to lead the organic marketing industry - and exponentially expand the value delivered to our customers, such as Visa, Microsoft and Nordstrom.

And, not to brag… we have been recognized by Crain's "Best Place to Work.” Check out for yourself what makes us special and what it’s like to work at Conductor here! 

About the Role:

This role is hybrid for NYC-based individuals and remote for those outside of the NYC area. 

We’re seeking a superb communicator with a solutions mindset to join our team as an Enterprise Sales Account Manager.  You will be joining a team of Account Managers selling Conductor’s product and services to our current customer base. We are looking for a proven team player with great energy and a history of achieving quota.

This role works in partnership with Sales, Marketing, Pre-Sales, Services, and Account Success. The candidate will be a high impact individual capable or driving outstanding business results and first-class customer development. 

Responsibilities

• Drive customer growth within assigned customer accounts
• Meet and exceed upsell sales quota targets
• Lead and execute all commercial renewal contracts within a specified region or list of named accounts
• Develop strategic territory and individual named account business plans
• Work as a team player by contributing, learning, and sharing new knowledge
• Maintain account and opportunity forecasting within our internal CRM
• Strategize, negotiate & close business from our current customers
• Discover and analyze individual customer goals and challenges and map those back into Conductor’s Product and Services offerings
• Lead customer meetings or engage other corporate resources as required
• Be able to prioritize projects and time-manage effectively while managing multiple customer growth engagements concurrently
• Actively contribute and monitor growth demand generation activities
• Lead initiatives to drive customer awareness and engagement
• Prepare sales presentations, demos, investment summaries, and contracts.
• Engaging at C-level in enterprise customer organizations
• Develop required Corporate relationships and Executive engagement to support success
• Work collaboratively with internal teams in Sales, Marketing, Account Success, Professional Services and Research & Development to ensure the best possible experience for our customers.

Qualifications

• BS/BA degree desired; or equivalent combination of education and experience.
• A minimum of 4 years of experience in a B2B Sales or Account Management role.
• Demonstrated experience and success in managing and growing client relationships either on a primary or secondary basis.
• Success as a relationship builder and collaborator with amazing verbal and written communication skills.
• A good understanding of the SEO software space preferred, but not necessary. Tech savvy, and the ability “talk the talk” about web-based technologies.
• Proficiency in the use of related software and computer tools.
• Proven analytical and problem solving skills.
• Exceptional listening and interpersonal skills with a high degree of approachability. Must possess the ability to work seamlessly in a team oriented environment.
• Collaborative and results-oriented in a way that drives change and results across multiple departments with the customer experience always in mind.
• Demonstrated expertise in retention strategies, techniques, processes and measurements preferred.
• Ability to travel (10%+) to meet clients in order to support Account Reviews and on site efforts to ensure client adoption and use of the Conductor platform.

Some Company Perks:

• Unlimited vacation + 10 sick days annually
• Catered lunch every Wednesday
• Health, vision & dental insurance 
• Hybrid work structure for employees in the NYC area (Monday - Wednesday in office. Thursday/Friday remote)
• Company Sponsored 401k + match 
• Cell Phone/Internet allowance 
• Virtual wellness/meditation sessions
• Fully vaccinated work environment 

We'd love to hear from you! If you are not sure if you are 100% qualified, but are up for the challenge, we want you to apply! We believe skills are transferable and passion for our mission goes a long way.

Everyone is welcome at Conductor. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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