Newsela is an Instructional Content Platform that brings together engaging, accessible content with integrated assessments and insights to supercharge reading engagement and learning in every subject. We are dedicated to our mission to unlock the written word for everyone. More than three years since our launch, Newsela is already in 75% of schools, across all 50 U.S. states, in addition to being in over 180 countries. The result has been more engaged readers—and engaged readers are better learners.

As a member of our Newsela Sales team, you will manage a high volume portfolio of school clients. You are the “go to” for school-level communication and coordination. We want to keep our Newsela PRO customers delighted and engaged in using Newsela PRO all year long. You will target school accounts that need intervention for retention. You will effectively engage and build relationships with key account decision-makers.

RESPONSIBILITIES

• Assist in creating and maintaining school profiles to categorize client needs and a playbook of solutions
• Communicate with school leadership regularly on issues such as usage, engagement, renewal and cross-referrals.
• Strategize and implement best practices to target school accounts for upsell opportunities.
• Forecast and track large account metrics to demonstrate sales progress.
• Analyze sales pipeline and identify opportunities for growth.
• Collaborate with Community and Marketing teams on quarterly engagement campaigns for accounts.

THE IDEAL CANDIDATE

• Bachelor’s degree.
• 3+ years sales and/or client management experience.
• Demonstrated strategic account management skills, with special emphasis on key accounts.
• Demonstrated project management skills.
• Ability to quickly assess client need.
• Ability to categorize schools by profile and provide value.
• Detail oriented and process minded.
• Proven history of exceeding quota for both retention and growth on high volume book of business.

SOME PLUSSES

• Demonstrated high achiever and sales professional (ranked top 5-10% of sales staff), and has demonstrated success working with other teams.
• Has excellent communication skills, preferably experience dealing with C-level executives.
• Previous experience in technology or SaaS.
• Experience in education or working with educators.
• Has a passion for building relationships with decision-makers - and those who can influence them - in the sales process.
• Has excellent negotiation, presentation, public speaking and facilitation skills.
• Experience leading and running marketing campaigns.
• Fast learner and highly responsive to feedback.