Customer Success Manager
Working at RippleMatch:
At RippleMatch, we help entry-level candidates find high skill jobs. Figuring out where to begin a career is a huge decision, but students are often forced to rely on overstretched career services centers and small personal networks when they begin their job search. We have built the first product ever to automate early career recruiting and career coaching. Our software helps companies build diverse and high-quality teams and helps candidates find the right opportunity.
Since launching RippleMatch from our college dorm room, we have taken off on college campuses, raised around $5 million in venture funding, and brought on some of the most exciting companies in the country as customers. Our tight-knit team works hard, celebrates wins, and cares deeply about changing the way finding a job works.
Role Description:
We are hiring an account manager to work with companies piloting RippleMatch software subscriptions. You will work closely with our sales team to build relationships and make sure companies are matched with the right candidates. You will get new users set up on the platform, handle the backend of our product, talk with partner companies on a weekly basis, and support our sales team as we work to finalize long term partnerships.
We are looking for candidates with the following:
- 5+ years of people facing experience
- Track record of success in a fast paced environment
- Early stage startup experience
Requirements and expectations of the role:
- Being a great communicator
- High levels of organization
- Team first mentality
- Prioritizing between competing priorities
- Being comfortable with the backend of our product
- Working in tandem with our account executives
Culture & Perks:
At RippleMatch, we understand that our success stems from the people we have on board, which is why we invest heavily in our team’s well-being and growth. We offer a full slate of benefits, including equity, daily free lunches, and comprehensive healthcare benefits. We work hard to foster a culture of constant self-improvement, true ownership, and positivity.
At our core, we are a tight-knit team that works hard, celebrates wins, and care deeply about changing the way finding a job works. We are going to fundamentally transform the hiring landscape and won’t settle for anything less.
RippleMatch is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.