Account Manager
Here at Fluent, we're creating a different kind of advertising technology company. Rather than bombarding consumers with ads, our platform has a conversation with them – literally – and only connects people to the brands and offers that they tell us they want to see. That spells a better digital advertising experience for consumers, profit for our advertisers, and a powerful revenue stream for our partners. In a time of unprecedented growth, we are looking to hire an exceptional and passionate Account Manager for our Florida remote office. The Account Manager will be primarily tasked with managing advertisers across various performance verticals. You’ll be responsible for managing and growing relationships with new and existing clients. We will give you the tools, support and freedom to learn, innovate and grow. If you have an entrepreneurial spirit, get excited about finding smarter ways to do things, and have a burning desire to be part of a winning team where you can truly accelerate great missions, we want to meet you.
As an Account Manager, you will use your performance marketing expertise: analytical, communication and relationship building skills to provide superior client service, research and market analysis. You will persistently explore and uncover the business needs of your clients and understand how our offerings can grow their business.
Responsibilities:
- Rapidly gain a thorough understanding of Fluent’s inventory offerings, reporting analysis, competitive advantages, resources and processes and articulate them persuasively to new and existing clients
- Manage client campaigns, and maintain strong relationships with new and existing advertisers, to successfully meet and exceed client performance expectations and ensure long-term success
- Monitor client budgets, with a focus on increasing marketing budgets or spends
- Serve as point person for all communication with client, including onboarding, performance feedback, creative changes, pacing reports, performance reports, client meetings, campaign recommendations, etc.
- Manage the flow of campaign builds, creative design, and tracking requirements
- Work with multiple internal teams during the onboarding and management of advertisers
- Understand client’s key performance indicators, and clearly communicate these metrics internally for optimization
- Work closely with teams internally to provide continued feedback and analysis, optimization suggestions and recommendations
- Formulate plans to extend new business, and additional channel distribution with established accounts
- Occasional flexibility to travel
- Responsible for reporting monthly billable numbers to finance for invoicing
Requirements
- 1-3 years of relevant experience
- Experience or an understanding of digital performance campaigns
- Extremely organized and attentive to detail, as you will manage many campaigns simultaneously
- Exceptional communicator
- Attentive to client budgets, spend targets, conscientious of revenue pacing
- Strong math/analytical skills
- Strong writing skills
- Competitive and goal oriented
Benefits
At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…
- Competitive compensation
- Ample career and professional growth opportunities
- New Headquarters with an open floor plan to drive collaboration
- Health, dental, and vision insurance
- Pre-tax savings plans and transit/parking programs
- 401K with competitive employer match
- Volunteer and philanthropic activities throughout the year
- Educational and social events
- The amazing opportunity to work for a high-flying performance marketing company!
Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.