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Alliances Coordinator

| Greater NYC Area

BetterCloud is the first SaaS Operations Management platform, empowering IT and security teams to define, remediate, and enforce management and security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, threat remediation, and fully-automated policy enforcement. Which is why CB Insights and the New York Times named BetterCloud as one of “50 Future Unicorns” in 2019. BetterCloud is located in New York City, San Francisco, and Atlanta, GA.

BetterCloud’s channel and technology partners are critical to our success, so we are looking for a Alliances Coordinator to support the growth of our partnerships. This candidate will be responsible for supporting the alliances team in order to grow BetterCloud’s global partner ecosystem. The ideal candidate will have experience supporting internal teams to organize and drive forward initiatives, coordinate with partners for meetings/events, manage projects and programs that support our partners, and ensure there is internal/external communication about our success with partners. The Alliances Coordinator must have the ability to manage multiple projects simultaneously, and prioritize initiatives based on business needs and strategy. The ideal candidate will have a passion for partnerships, and enthusiasm for growing BetterCloud’s revenue through the partner ecosystem.


  • 1+ years of professional experience in the following roles:
      • partnerships / alliances management or programs
      • Business development
      • Operations
      • Analyst
  • Exceptional oral and written communication skills, with an ability to speak effectively to internal and external stakeholders and leaders
  • Must be able to prioritize and multi-task with special attention to detail and follow-up
  • Extremely strong organizational and analytical skills
  • Must be a self starter and able to influence others to achieve business aims
  • Strong problem solving and troubleshooting skills
  • Thrive in a fast paced, rapidly changing environment and comfortable with ambiguity
  • Bachelor’s degree


  • Update and manage shared prospect/customer lists with partners and internal teams
  • Manage partner deal registration processes and reporting
  • Update internal confluence pages with partner information (processes, contacts, etc)
  • Update Partner Portal with key assets/materials needed to enable partners
  • Manage Partner Contracts Inventory, and partner contracts processes
  • Manage Partner Tiers (against the partnership requirements) and tracking
  • Review Partner deals to ensure Salesforce CRM fields are correct to ensure accurate reporting
  • Enter critical meetings/engagements into Salesforce CRM
  • Schedule meetings with partners and internal teams
  • Support management of Alliances budget
  • Create and socialize partner wins across organization
  • Gather stats/highlights for internal communications about alliances (Sales Kickoff Meetings, Company meetings, Corporate Strategic Objectives updates, etc)
  • Gather material for monthly partner newsletter
  • Work with internal field marketing and partner marketing teams on coordination for partner sponsored events

Compensation | Benefits

  • Competitive salary
  • Full benefits package
  • Stock options
  • Career growth with an industry innovator 

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks


We're in the heart of Chelsea where theres lots of great lunch and happy hour spots! Plus, the office is near tons of subways and Penn Station.

What are BetterCloud Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

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