Cedar
Cedar is committed to improving the healthcare billing experience for all.
New York, NY
Hybrid

Analyst, Sales Operations

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The Role

Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a rapidly changing environment while helping patients understand the cost of their care.

The Analyst, Sales Operations primary goal is to support Cedar’s commercial teams during sales, implementation, and upselling processes by developing materials and product demos to educate and engage prospective clients on topics including revenue cycle, patient experience, financial return on investment, product workflows, and technology details. The Analyst, Sales Operations will have the opportunity to work with internal partners to deeply understand our prospective client's specific problems to collaboratively drive Cedar’s business growth!

This is a role that requires tight process management, and high efficiency. Given our growing client base, the ideal candidate must be comfortable operating independently in a fast-paced environment.

Responsibilities

  • Prepare presentations and product demos for current and prospective Cedar clients
  • Assist in the development of materials to help transition new clients from commercial to implementation processes
  • Collaborate with Cedar’s Product, Engineering, Design, and Implementation teams to iterate on client-facing materials and demos
  • Provide support in regards to new product offerings through market research
  • Respond to prospect RFIs/RFPs to win new business
  • Maintain a culture that adheres to Cedar’s values of focusing on our vision, using good judgement, staying positive, and disallowing mediocrity

Skills & Experience

  • Relevant software or healthcare experience
  • Excellent listening and communication skills (verbal, written, presentation)
  • Passionate about Cedar’s mission of improving the healthcare finance experience
  • Eligible to work in the United States

What do we offer to the ideal candidate?

  • An opportunity to solve a problem that affects millions of patients annually
  • A chance to join a high-growth healthcare technology company
  • The ability to impact the growth of our company, we value all comments and suggestions
  • Transparency across teams and interaction with multiple departments
  • Competitive pay, employer-paid healthcare, stock options
  • Daily team lunch and unlimited healthy snacks
  • Exposure to top venture capitalists including Thrive Capital and Founders Fund

Applicants must be currently authorized to work in the United States on a full-time basis. Cedar will not hire any applicants for Analyst, Sales Operations who are present in the United States on an F-1 visa. Cedar is not an E-Verify employer and cannot employ individuals on a STEM OPT extension.

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What are Cedar Perks + Benefits

Cedar Benefits Overview

Working at Cedar: what’s not to love?

Being part of our team means working together to solve a problem that impacts millions of consumers every year. It’s challenging, exciting and complex. We’re proud to be the only company that truly empowers consumers with an easier, more personalized and transparent healthcare journey.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Cedar offers a very flexible remote work program, both pre-COVID and after.
Diversity
Documented equal pay policy
Mandated unconscious bias training
We offer annual unconscious bias training for all employees.
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Dental benefits are part of our comprehensive benefits offered through industry brand carriers with multiple options to choose from.
Vision insurance
Vision benefits are part of our comprehensive benefits offered through industry brand carriers with multiple options to choose from.
Health insurance
Life insurance
Pet insurance
Mental health benefits
We offer an experienced EAP counselor 24 hours a day, 7 days per week.
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
At Cedar we want to support all new parents in their expanding family. Therefore, we offer our full time team members who are expecting or having a new child Paid Leave.
Family medical leave
Cedar offers family medical leave for employees. Our leave partner walks employees through every step of the process.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Company-wide vacation
Cedar offers company wide shut downs around major holidays
Office Perks
Commuter benefits
Cedar offers pre-tax commuter benefits for all full-time employees.
Company-sponsored outings
Free daily meals
Daily lunches are provided at our NYC HQ.
Free snacks and drinks
Our kitchen is stocked full of snacks and drinks for every desire! Some of our favorites are cold brew, kombucha, rotating craft beers, fresh fruit, yogurt and every kind of chip you can imagine!
Company-sponsored happy hours
Pet friendly
Our NYC HQ has a dog lounge. Bring your dog to work!
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Cedar hosts lunch & learns monthly. This allows employees to present in-depth on projects they're working on or for the occasional guest invitee to teach the team about a topic of interest.
Promote from within
Mentorship program
Our mentorship program pairs folks based on shared interests and goals, from the same team or cross-functionally, and emphasizes building mutually beneficial relationships for professional equity.
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

We take great pride in making our employees' wellness a top priority, and we create opportunities to talk openly about mental health and wellbeing.

We have a directory with resources for mental and physical wellbeing, emphasizing benefits offered through our health insurance. The directory covers topics such as managing grief, therapist information, nutrition & water intake, and resources on talking to children about current events. We want to take a holistic approach and include resources that appeal to everyone, so we also included information on remote alternative wellness offerings, including reiki, sound healing, meditation and yoga. We even have an onsite meditation room in our NYC HQ!

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