Flatiron’s mission is to improves lives by learning from the experience of every cancer patient. The experience of every cancer patient is a powerful legacy. Each patient’s story has the unique potential to teach us something new about the way cancer works, and help us find more effective treatments, faster. At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. What stands in the way is an overwhelming technology challenge: much of the available, real-world clinical data is unstructured and stored across thousands of disconnected community clinics, medical centers and hospitals. It is a problem that we believe we can solve.

The Sales Operations team is responsible for building gold standard business processes, metrics and reporting to help Flatiron’s sales and commercial teams run efficiently and effectively. These processes will focus primarily on contract management, sales automation, sales forecasting, analytics & metrics tracking, and incentive compensation modeling and calculation, CRM adoption, compliance and contracts responses.

As a member of this team, the Sales Operations Associate will partner with our sales, finance and legal teams to develop efficient and scalable contracts tools, clearly defined processes and contract best practices. This person needs to understand the needs and priorities of our commercial teams and how they fit into the organization as a whole while ensuring that Flatiron protects our clients and our business contractually.

Responsibilities:

• Execute contracting processes for our commercial teams and associated stakeholders with minimal supervision
• Analyze existing process flows; identify hurdles and design/implement improved processes
• Develop processes and manage the daily execution, storage and retrieval of all of Flatiron’s commercial contracts and key terms.
• Provide excellent contracts preparation and process support to our commercial teams, including guidance and enforcement of discount policy
• Directly collaborate with our legal team to build and communicate best practices to our sales teams to ensure successful contract development and execution
• Maintain record of key contract terms and deal exceptions for easy retrieval and reference
• Assist and coordinate between sales and management with complex deal creation and execution
• Review all deals that pass through the organization with the responsibility of flagging contract terms outside company guidelines
• Actively engage with multiple business units, gathering input to the deal process.

About you:

• Bachelor’s degree
• 2+ years of experience, preferably at a technology company
• Superior organizational skills and attention to detail.
• Phenomenal interpersonal and communication skills. You know how to navigate conflicting interests, identify the most pragmatic solution, and implement a solution that improves upon existing processes.
• Excellent interpersonal and relationship management skills required with the ability to interact productively with the sales team, customers, attorneys, and other stakeholders.
• Ability to work independently and meet deadlines
• Passionate about healthcare and the fight against cancer

Bonus Points

• Experience in building contracts management processes, managing activity, and enforcing set processes