Business Development Representative

| Greater NYC Area
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The short & sweet summary. 

Twine is one of the world’s fastest growing analytics companies. We enable companies to operate better with data - whether that’s hiring faster, reducing turnover, or finding top performers. 

We recently launched with one of the strongest customer logo lineups in SaaS, which includes: Zapier, Credit Karma, DollarShaveClub, and many more.

We’re backed by founders of billion dollar companies (MuleSoft, MobileIron), thought leaders in people analytics (Adam Grant), and Sand Hill Road VCs - many of whom have remarked we’re the strongest team in their portfolio. 

We’re hiring for a sales development representative to scale with us. You’ll be the unstoppable force that helps us close our next 1000 customers. We’ll give you as much opportunity as you can handle. This will be a transformational, career-defining choice for you (and for us!) as Twine grows. 

What you’ll be doing.  
  • Become a strategic thought partner to our founder/CEO, working together to test sales messaging, refine our value proposition, and execute our go-to-market strategy. 
  • Drive tremendous quantity and quality of outbound every single day (calls, emails, drip campaigns) to our target customers. 
  • Lead rigorous research as you identify key decision-makers and reach out with highly-researched, deeply-personalized, and attention-getting messages. 
  • Grow far beyond the “standard SDR” role, including building playbooks to scale our sales outreach and designing sales analytics dashboards. 
  • Leverage Twine’s powerful network of billion-dollar company founders, executives, and industry leaders to establish connections to new customer accounts. 
  • Master our CRM system to maintain and report on activity and metrics. 
  • Collaborate extensively across the team and serve as a liaison between sales, customer success, and product. 
Who we’re looking for.  

We look for raw talent and potential first - almost everything else can be learned quickly. 

The key attributes we value in teammates: 

  • You’re known for your relentless work ethic. You pride yourself on being the hardest-working person most people know. 
  • You’re high IQ, intellectually curious, and intellectually humble. You’re not afraid to say, “I don’t know - but I’ll figure it out, fast.” 
  • You never say, “that’s not my job” - you take full ownership and responsibility over outcomes. You’re a force of nature that gets the job done no matter what it takes. 
  • You make everyone else on the team better. Your presence, positivity, and drive inspires others to step up their game. You put the company above your own wants.
  • You’re constantly improving. You know there’s no such thing as perfection, and you’re always pushing yourself (and our company) to be better than you were yesterday. 
  • You like to win. You don’t want a trophy for effort, you want it for first place. 

The other stuff:

  • 3+ months of experience in Sales Development, Lead Generation. You know the foundations of sales/business development that will get you adding value immediately
  • Organized; extreme attention to detail: you build systems to make sure nothing important ever slips. You pride yourself on sending emails without typos. 
  • High velocity: you schedule your day in 15 minute increments, and can crank through dozens of to-do list items in a day.  
  • Positive and upbeat! We pride ourselves on being optimistic and always finding a way through any challenge. We also enjoy making other people happy. 
  • Tech savvy: you’re an expert (or can quickly become one) in sales software that will augment your capabilities - from CRMs to sales engagement tools.  
  • Great communicator: you can explain complex concepts in clear, concise language. 
  • You’re just good: You’re honest, principled, smart, open to giving/receiving feedback, and focused on doing right for the company and doing right for the customer.
More about Twine.

Our team: Our CEO, Joseph, spent years immersed in people analytics research and helped found an innovation team at Nike that grew 10X in a year. He’s also an Inc. 30 Under 30 recipient. 

Our technology: Our data ingestion pipeline (Python/Airflow) captures people data from recruiting and HR platforms and uses it to create valuable analytics and insights for our users. Our web application is built in Django and React/Redux, and we use D3 for advanced data visualizations. We use AWS infrastructure, and SaltStack to streamline dev ops, scaling, and deployment.

Our values:

  • Be intellectually curious and humble. Have an insatiable desire to learn, not to be right. Be a “learn-it-all,” not a know-it-all. Have strong convictions, but listen to and learn from others.
  • Believe in exceptional outcomes. Believe that ordinary people can do incredible things with the right attitude and will. Be positive, inspiring, and optimistic. (At the same time, acknowledge the demanding work ethic and drive required for success.)
  • Get it done. Focus on rapid learning and execution, and be willing to roll up your sleeves and contribute any way possible. Be indomitably resourceful, drive through obstacles, and deliver on goals.
  • Help others be great. Treat your teammates, customers, and partners with respect and kindness. Have positive impact on others in all interactions. 

If the role isn’t an exact fit but you’re interested in learning more, send us a thoughtful note!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • AirflowLibraries
    • DjangoFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • TrelloManagement
    • SalesforceCRM
    • MixmaxEmail

Location

Our company is located in Company (company.co) an exclusive co-working space of top NYC-based startups.

An Insider's view of Twine

What's something quirky about your company?

We're big hot sauce fans. We have more than 7 types of hot sauce in our fridge - including 64oz of Cholula!

Connor

Business Operations Lead

What does your typical day look like?

One day I'm implementing new product features for our app and the next I'll be receiving feedback from clients on customer calls. No two days are ever the same, we're always collaborating and switching between many hats!

Yash

Senior Front End Engineer

How does the company support your career growth?

The ball is in your court from day one to see how much you want to achieve. From there, the team is great about making sure you get just enough to make sure you're continuing to push yourself.

Gavin

Customer Success Lead

What is your vision for the company?

Twine will one day serve as the central source of truth for a company's HR data. We then will allow employees the ability to access their own records as they transition through their career.

Joseph

CEO

What projects are you most excited about?

Soon we'll be able to offer more strategic insights, predictive analytics, and cross data-set analysis to our dozens of clients. That will be a really big day for us as we move beyond simply descriptive analytics.

Nikhil

CTO

What are Twine Perks + Benefits

Culture
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Grade A plan: covers 100% of preventative and 80% of basic procedures!
Vision Benefits
Grade A plan: $20 copayment for annual eye exams and $50 for glasses/contact lenses!
Health Insurance Benefits
Grade A plan: $30 and $60 copay for most visits, 30% co-pay for surgeries, and much more!
Life Insurance
$25,000 basic life insurance
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training.
Cross functional training encouraged
Continuing Education stipend
We offer $2500 annually for continuing education.
Online course subscriptions available
Paid industry certifications
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