Business Intelligence Analyst
Yext is the leading Digital Knowledge Management (DKM) platform. Yext's mission is to give companies control over their brand experiences across the digital universe of maps, apps, search engines, voice assistants, and other intelligent services that drive consumer discovery, decision, and action. Today, thousands of businesses including brands like Taco Bell, Rite Aid, and Steward Health use the Yext Knowledge Engine™ to manage their digital knowledge in order to boost brand engagement, drive foot traffic, and increase sales.
As a Business Intelligence Analyst, you will be responsible for monitoring, analyzing and disseminating data to stakeholders throughout Yext. As a part of the BI team, you will help as we build out and maintain our Data Warehouse to address key data needs within Yext. This exciting opportunity offers a chance to work closely with many teams throughout the company including Data Partnerships, Engineering, Finance, Operations, Product and more to help drive better business decisions through data.
Responsibilities
- Analyze and validate data across Yext including, but not limited to, Customer Traffic, Product Usage, and Yext Financial Data
- Work with different business units within Yext to understand information needs and provide effective, scalable solutions
- Extract data from various sources using (SQL, Python, Internal Tools, etc)
- Utilize and write SQL queries and Python scripts to manipulate data to diagnose anomalies and convert raw data into functional insights
- Support new publisher integrations and data warehouse implementations by conducting audits of tracking capabilities and other relevant data
- Develop solutions to address the growing business reporting, analytics and data requirements of Yext
- Recognize process inefficiencies and implement process improvements
- Own and manage initiatives on regular and ad-hoc basis
- Enable stakeholders to more effectively interact with data at Yext
Minimum Requirements
- BA/BS degree with emphasis on coursework of a quantitative nature (i.e. Engineering, Computer Science, Mathematics, Physics, Statistics, Economics or Finance) or related practical experience in data analytics
- 2+ years experience in BI/Analyst role
- Advanced proficiency in SQL
- Advanced proficiency in Microsoft Excel (PivotTables, vlookup, etc.)
- Experience working with large data sets with ability to extract such data sets using relevant programs (e.g. SQL)
- Some programing or scripting knowledge (preferably in Python)
- Self-starter with the ability to analyze and interpret data clearly to provide insightful solutions
- Ability to understand the relationship between disparate data sources
- Superior analytical and problem solving skills
- Ability to drive projects to completion and get things done
- Effective time management skills and the ability to juggle multiple inbound requests
- Ability to effectively communicate and collaborate with different business units
- Interest in the tech space
Compensation, Benefits & Perks
Yext offers the following exceptional benefits: competitive compensation, 401k, unlimited snacks, daily meal allowance, flexible hours/paid time off, and excellent health/dental/vision insurance. We treat our employees well and offer tremendous growth opportunities. Challenging work pushes our people to be creative in a casual environment that is caring, fun, and collaborative. We believe that when you have smart, happy people working together you can produce something special.
About
Yext has been named a Best Place to Work by Fortune and Great Place to Work® as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Berlin, Chicago, Dallas, Geneva, London, Paris, Tyson's Corner, San Francisco, Shanghai, and Tokyo. Learn more about the Yext team and culture on the muse, our website, and our blog.
Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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