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Business Operations Lead

| Greater NYC Area

As Business Operations Lead, you will be joining a team that assists in overseeing our rapidly growing portfolio of locations and regional operations throughout the country. You are a detail-oriented team player, that enjoys navigating across all departments in order to provide the right assessments of performance and measurements of our various operational initiatives. Additionally, you will need to work cross-functionally to understand growth needs in order to help guide the decision making process as Compass scales its operation in our existing and new markets.

At Compass you will:

  • Identify, implement, and manage effective business and procurement processes to ensure highly functional operational systems
  • Collaborate with business development, finance, marketing, and other teams to conduct cost analysis, proposal development, contract negotiations relevant to all regional and HQ operations systems
  • Provide recommendations and support on overall workplace utilization
  • Work with internal teams to assist in the management of external partners
  • Oversee location management software to provide insight into utilization of portfolio on a per-user basis
  • Evaluate business operations across regions and identify opportunities to create both operational and pricing efficiencies
  • Manage concurrent operational projects, developing timelines with key milestones, delivery and stakeholder communication
  • Develop, implement and track operational KPIs specific to workplace optimization across all regions
  • Continuously find ways to streamline workflow and adhere to industry best practices
  • Refine internal processes between departments and develop new systems where appropriate
  • Negotiate and guide relationships with external partners and vendors

What We’re Looking For:

  • Bachelor’s degree in business, logistics, or prior experience in relevant field
  • A minimum of 5 years’ experience in an operations focused role, ideally multi-site and/or retail experience. Cross-regional experience preferred.
  • Strong knowledge of market conditions, operational systems, analytics, contract negotiations, project tracking, etc.
  • Proven experience building consensus among internal and external stakeholders
  • Passionate devotion to effective processes and high quality results
  • Exceptional communications skills, verbal and written. Excels in a collaborative, relationship-driven culture
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages

Location

90 Fifth Avenue, 3rd Floor, New York, NY 10011

What are Compass Perks + Benefits

Compass Benefits Overview

Enjoy premium health insurance, gym and tuition reimbursement, team events, and fun extras.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Compass provides daily catered lunch to all employees.
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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