Rokt makes e-commerce smarter, faster and better. When customers are buying online, they increasingly expect more personalized and relevant experiences. Rokt uses real time data and decisioning to deliver the next best action for each person in each Transaction Moment™.

Our brilliant team of Rokt’stars have built a unique platform to unlock the unrealized potential in every single Transaction Moment(™), for businesses and consumers alike. Born in Sydney, Rokt now operates in the US, Canada, UK, France, Germany, Australia, New Zealand, Singapore, The Netherlands and Japan. We are profitable, growing fast and having great fun changing the face of ecommerce.

Reporting to the SVP of Strategic Partnerships, the Channel Manager works as the primary resource for developing and supporting Rokt Channel Partners. Serving as the subject matter expert across the Rokt product suite, the Channel Manager educates and consults our partners and their sales teams on the Rokt value proposition and how to position Rokt to partner clients.

This position will have ownership of driving sell-in and sell-through of Rokt products and services to our most strategic partners using a number of tactics at your disposal including education and enablement, events, workshops, account mapping strategies and strategic content development. The Channel Manager will work across Rokt, driving alignment and collaboration with Sales, Marketing, Operations and Customer Success to build a fully integrated channel strategy and operation. Additionally, the Channel Manager will look to identify incremental product and sales opportunities which will grow Rokt’s relationships with key Strategic Partners.

You are someone who has significant expertise in eCommerce, AdTech and MarTech. You enjoy wearing multiple hats - context shifting from business development, strategy, consulting, marketing, technology architecture and sales is something that keeps you engaged and excited. Change is your friend - at Rokt we pivot when required, to optimize profitable growth, innovation and responsiveness to customers. You see opportunities in any challenge, and you bring a history of proven, best-in-class programs and initiatives to drive success in partnerships.

You’ll be a great candidate for this role if you love to be part of an extremely high performing team. You thrive leading and inspiring a team of over-achievers. International travel and domestic travel is a requirement in this role (approx 10-15% of time).

Who you are:

• You are smart with humility. You are someone others look up to and you take that responsibility seriously. You are a positive force in any team and others seek out the chance to work with you. You set a clear strategy for the team to achieve their goals, and you look for opportunities to recognize their work. You collaborate well across cross-functional teams.
• You are customer obsessed. You can put yourself in the shoes of the customer. You prompt others in your team to remember to do this and you build out strategies to keep this in the centre of all output. You make sure there are open channels of feedback/ communication from customers to understand their view on all we do.
• You are up for a challenge. When something doesn’t turn out as planned, you’re one of the first to learn from the experience and help others find the persistence to keep trying new things. You have learned that the best way to deal with a problem is to face it quickly and efficiently. You thrive, you’re at your best, when faced with change/a new challenge.
• You enjoy the ride. You are honest and have great integrity which means you contribute to the wonderful culture that Rokt has - ensuring those around you enjoy working with you. You set an example of a successful contributor with great attitude.

Requirements

• 4-5 years of relevant experience
• Exceeding quota, achieving strategic objectives and coaching others to crush their sales goals
• Experience with SaaS products and selling within a high growth environment is strong plus
• Solid experience creating and building differentiated relationships with strategic partners
• Solid business development experience, connecting opportunity with revenue
• Self-motivated problem solver comfortable wearing multiple and diverse hats
• Experience in digital media, AdTech and MarTech
• Comfort and experience with G Suite as analysis and presentation tools
• Proven communication, questioning and listening skills in formal and informal settings
• Comfort with fast-paced, dynamic working environments with shifting priorities
• Ability to build excellent rapport with internal (Legal, Finance, Product, etc.) and external stakeholders
• Must be comfortable with complexity and thinking on multiple levels of abstraction; demonstrated use of critical thinking skills

Benefits

• Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high performing culture - we only want the brightest and the best.
• Join a community. We believe in in-person, we enjoy each others’ company and we make meaningful connections with each other through global all-staff events, interest groups, sports clubs and social events.
• Accelerate your career. Develop through our global training events, ’Level Up’ investment, online training courses and our fantastic people leaders. Take your career to Rokt’speed - average time between promotions is 12 months.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies.
• Stay happy and healthy. Enjoy catered lunch 3 times a week and healthy snacks in the office, join the gym on us! Receive premium health insurance for you and your whole family including a choice of 6 different Aetna health plans including 2 fully paid options.
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone gets to enjoy the upside.
• See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - London, Tokyo, New York, Singapore, Boston, Sydney.
• 4% dollar for dollar 401K matching plan
• Premium health insurance for your whole family including:
  • a choice of six different Aetna health benefits plans, some of which are fully funded by Rokt
  • Flexible Spending Account (FSA)
  • Life Insurance + Accidental Death & Dismemberment (AD&D)
  • Long Term Disability Coverage
• Short Term Disability Coverage

Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We encourage and welcome you to apply irrespective of age, gender identity, race, religion, sexual orientation, colour, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.