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Channel Strategy Manager

| Greater NYC Area

BentoBox puts restaurants online. We are transforming the hospitality industry by helping restaurants stay at the forefront of technology. Our simple and integrated platform gives restaurants industry-specific tools to manage their website and digital operations, delivered in a SaaS model. BentoBox powers industry leaders such as The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Rose’s Luxury, Eleven Madison Park & many more.

The Channel Strategy Manager will initially be responsible for two key channels: Point of Sale Partnerships and Digital Accessibility.

With the POS channel, you’ll be striking partnership deals with POS companies so BentoBox customers can link their digital and in-store systems seamlessly. You’ll be negotiating terms, training outside staff, working closely with marketing, and ultimately owning the growth of each partnership.

With digital accessibility, you will play a key role in developing the go-to-market strategy of one of BentoBox’s most important new features. You will develop relationships with state and local restaurant trade groups, hospitality-focused legal firms, and existing customers to spread knowledge of this issue and ultimately drive new customers to BentoBox.

In this dual role, you’ll work closely with nearly every department at BentoBox, and as part of a rapidly growing company, there will be significant opportunity for growth and to expand the purview of your responsibilities within the Business Development department.


  • Work with our existing POS channel partners to increase awareness of BentoBox within the channel, drive more referrals, and ultimately more sales.
  • Use your creativity, salesmanship, and partnership skills to develop new POS partner channels.
  • Prepare and deliver training both internally to BentoBox employees and externally to BentoBox customers on the topic of digital accessibility.
  • Actively build relationships with state and local restaurant associations to ensure the issue of digital accessibility is being discussed and that BentoBox is being promoted as a solution.
  • Research, connect, and build relationships with law firms and their hospitality practices to promote BentoBox as an option to the problem of ADA-related website lawsuits.
  • Work closely with BentoBox’s product team on both our POS integrations as well as accessibility initiatives.
  • Work closely with BentoBox Sales and Account Management teams on creating effective messaging to customers.
  • Work closely with BentoBox’s legal counsel to ensure any customer-facing communication around accessibility protects BentoBox’s interests.
  • Work closely with BentoBox’s marketing team to create engaging blog, social media, and other marketing content on the topics of both accessibility and partner channels.
  • Give presentations, both in person and via webconference to a wide variety of groups from restaurateurs to digital marketers to lawyers.
  • Handle often complex questions from BentoBox customers around our product capabilities.
  • Uphold BentoBox’s core mission, vision, and values

Note that up to 33% travel may be required.

Skills and Attributes

  • 2-5 years business development, partnership, and/or sales experience
  • Exceptional communication skills, both written and verbal; proficiency when speaking with people from different industries and diverse backgrounds
  • Excellent presentation skills combined with the ability to create compelling collateral that delivers your message effectively
  • Entrepreneurial mindset; constantly looking for new and innovative ways to solve problems; and have a track record of creatively delivering results with limited resources
  • You love to hustle and are known for finishing projects ahead of schedule
  • Strong networking skills; ability to walk into a room where you don’t know anybody and walk out having made a dozen new contacts
  • Strong project management skills; ability to manage multiple projects with competing deadlines all at once
  • You have been described by others as a “Jack/Jill of all trades”

Nice to Haves

  • Sales and/or digital marketing experience
  • Restaurant industry experience


  • Competitive salary and equity
  • Health insurance, including vision and dental
  • Flexible vacation plan
  • Friday lunches
  • Culture perks like dinners at BentoBox customers, cocktail classes, etc.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM


584 Broadway, New York, NY 10012

An Insider's view of BentoBox

What’s the vibe like in the office?

The vibe in the office is amazing and the camaraderie is unmatched. You really feel like you are part of a huge family. Everyone has a smile on their face and is always willing to help make you feel comfortable.


Sales Specialist

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.


Sales Team Lead

What makes someone successful on your team?

Our most successful team members have a “do whatever it takes” attitude because they put the customers first. They exhibit relentless perseverance in the face of adversities. It can be scary and exhausting, but it’s also thrilling and rewarding.


Onboarding Manager

How has your career grown since starting at the company?

I came from a bartending career working for Union Square Hospitality Group, specifically at Gramercy Tavern. Working as a sales specialist at BentoBox has been an entirely unique learning experience in communicating with restaurant owners and management. I've quickly been able to gain an even wider set of outreach skills.


Sales Specialist

What are BentoBox Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
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