andros
Healthcare industry solution that combines data and software to power provider network management and credentialing.
New York, NY

Client Solutions Executive at andros

| Greater NYC Area
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Client Solutions Executive at andros 

ABOUT THE ROLE

The Client Solutions Executive will be responsible for collaborating across the Sales, Customer Success, Product Development and Operational organizations within andros to ensure a strong technical match between client requirements and andros capabilities. This person must be a strong leader and will be a strategic voice in helping to shape andros messaging internally and externally.

Interested in joining our #oneteam?


The outcomes we’re looking for:

  • Collaboratively support the sales cycle of CredSimple’s most strategic and complex clients by gathering requirements and thoroughly understanding the needs of the customer. 
    • Act as an integral part of the pre-sales cycle by listening to and understanding the needs of the customer, while being able to educate and find alignment with our processes to reduce the amount of changes and customization within our product
    • Inform Customer Success, Product and Operations of client requirements and expectations to ensure a smooth transition to solution implementation
    • Sell ideas to groups of individuals to get consensus on a pathway forward. On the client side, this means articulating how our existing solution can satisfy their requirements. Internally, this means helping to reach a consensus as to whether or not we want to build out the customization a client requires.
    • Ensure a strong technical and operational match between client requirements and CredSimple capabilities throughout the sales process.
    • Strategic problem solving by identifying creative solutions to meet clients needs 
  • Work as an expert fact finder and ask the right technical questions when faced with a list of requirements from the customer. Then, translate those into potential red flags  for andros that need to be addressed prior to SOW signature
    • Based on the information from the client, act as a subject matter expert to help find a solution
    • Stay up to date on product updates to have a deep  understanding of our product capabilities
  • Lead the process to link benefits and ROI to CredSimple capabilities by creating analyses of tangible process improvements for our customers.
  • Lead the development and delivery of technical presentations and product demonstrations that highlight CredSimple unique capabilities.
    • Responsible for the qualitative and quantitative review and sign-off of presentations, ROI, workflow analysis as well as proposals
    • Lead product demonstrations and definition of new product requirements around a client’s business strategy and operational imperatives.

ABOUT YOU

Competencies Required

  • Subject Matter Expertise: Deep understanding of the network development and credentialing process
  • Strong communication skills and executive presence
  • Persistence — Demonstrates tenacity and willingness to overcome obstacles 
  • Drive — has an inner fire that pushes him/her to go beyond personal goals and take pride in assisting clients and the company to reach their goals
  • Teachable — open to mentoring, continuous learning, and constructive feedback to better one’s business and sales acumen
  • Strategic — able to create an account-based strategy that clearly identifies the desired business outcomes  of the account and how our offerings achieve those outcomes

 Requirements and Qualifications

  • 3-5 years of Health Plan experience 
  • Strong track record of strategic problem solving 
  • Engaging, professional presentation and writing skills 
  • Ability to build and nurture senior executive relationships
  • Understanding of healthcare, healthcare economics, relationships between health plans, providers, and employers
  • Strong sales administration skills, timely, and accurate reporting and forecasting
  • Team player with a passion for making an impact through collaboration, teaching, and learning
  • Able to travel up to 50% of the time

ABOUT US

To understand andros is to understand our namesake. Named for one of the largest barrier reefs on Earth, andros is a study in the vibrancy of interconnected ecosystems. On its own, a data point is meaningless — a single piece of coral adrift in an ocean. Yet when combined with millions of other points, connections form a structure suited for sustaining a spectrum of lifeforms. Our mission is to forge these bonds of disparate provider data points to build a foundation of information necessary to create dynamic, thriving healthcare networks.

The andros approach to creating healthcare networks focuses on depth of data. We use millions of data points to form a complete vision of the provider landscape, which enables us to find utility and meaning in this diverse information. This deep repository of data can then be used as a basis for credentialing, analyzing performance, and comparing individual providers to create the most vibrant health ecosystem possible.

#oneteam

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Where we are

We are now a remote-first company! We have offices located in NYC and Maryland, but employees are all around the US.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • HubSpotCRM
    • SalesforceCRM
    • HubspotEmail
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What are andros Perks + Benefits

andros Benefits Overview

We have a variety of fun benefits in perks that include unlimited PTO, 95% healthcare coverage, flexible working hours, enticing equity options, 401k matching, wellness reimbursement & discounted gym memberships, a 16 week parental leave policy, and a $1,500 annual stipend per employee allocated for professional development.

Culture
Volunteer in local community
We are a company who support our local communities and encourage employee volunteerism in both our New York and Maryland offices like NYC Tech Gives Back and Community Action Council, Howard County
Friends outside of work
Eat lunch together
Intracompany committees
CredSimple offers several holiday events and wellness programs to keep employees engaged such as our our health and wellness challenge, annual holiday party and virtual scavenger hunt
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We have regularly scheduled trainings around appropriate interview techniques that makes sure we are taking a non-bias and structured approach throughout our hiring processes.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
We have established multiple employee resource groups at andros with the intent to add more so every employee feels included and has a safe space to share ideas, concerns or inspirations.
Hiring Practices that Promote Diversity
andros is passionate about promoting diversity at all levels. We want to make sure all voices are heard! We are intentional about creating equitable processes and strive to continuously improve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
We offer an equity option to every new full-time employee.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
andros provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
CredSimple host quarterly company outings as a great team bonding experience.
Happy Hours
Pet Friendly
CredSimple's pet policy is dog friendly daily.
Fitness Subsidies
Home Office Stipend for Remote Employees
Along with a fun L&D budget for each employee, we also have a $200 stipend for extra home office equipment.
Professional Development Benefits
Job Training & Conferences
CredSimple offers employees continuous professional and personal development training
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of andros

How does your team reward individual success?

We reward individual success by promoting recognition as a core component of our company culture; we make time to appreciate wins at an individual and team level while also developing new opportunities for top performers.

Samantha Celli

Sr. HR Business Partner

What does your typical day look like?

A typical day at andros I get to collaborate with many people. We start our day by reviewing project updates, client health status and outstanding items from the week prior. The weekly cadence allows us to build relationships with our clients. Between communicating with clients and teammates, each day is an adventure. Let's get after it!

Jonah

Client Success Manager

How does the company support your career growth?

The company supports my career growth by investing in my Professional Development. We currently have access to LinkedIn Learning as well as a reimbursement program for continuing education courses. Most importantly they recognize and reward talent. It does not matter the role you may be in, management makes career growth discussions a priority.

Jenny

Provider Network-Recruiter Manager

How do you empower your team to be more creative?

In September we launched andros from CredSimple and Glenridge. Throughout I provided strategic direction and timing while allowing our marketing team creative latitude regarding our images, copy, colors, marks, product naming, PR, and more. The result of this openness and collaboration is a happy team and a powerful and unique new brand!

Eric

Chief Commercial Officer

How would you describe the company’s work-life balance?

We have the great opportunity of working from home and the option of flexible hours. andros provides different ways to manage stress by engaging employees in quarterly health competitions.

Vani

Software Developer

Jobs at andros
16

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Finance
Data + Analytics
Dev + Engineer
HR + Recruiting
Operations
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Software Developer

andros
Remote
11 hours ago
+50
The mission of a Front-End Software Developer Engineer at andros is to contribute to our efforts for driving an enjoyable user experience of the andros SaaS platforms. You will work with internal and external stakeholders to define, develop, and validate user interface components in service of that objective.

Ruby on Rails Software Engineer

andros
Greater NYC Area
12 hours ago
+50
You will be responsible for contributing to the development of products and engineering solutions, mainly focused with Ruby on Rails. A Sr SDE is also responsible for the technical direction of engineering efforts as well as design choices for software structure, frameworks, protocols, and algorithms. 

Network Analyst

andros
Greater NYC Area
3 days ago
+50
The Mission of the Network Analyst is to create actionable insights from our data for both our clients and our internal teams. The Network Analyst should have a broad understanding of data sets available throughout the company and be able to create documentation that describes the flow of data from any given data set to its final output format. The Network Analyst should demonstrate a curiosity and drive for identifying the most efficient and accurate reporting solutions.

Senior Data Development Engineer

andros
Remote
4 days ago
+50
A Senior Software Development Engineer Data (Sr SDE) is responsible for contributing to the development of products and engineering solutions.  A Sr SDE is also responsible for the technical direction of engineering efforts as well as design choices for software structure, frameworks, protocols, and algorithms.   

Manager, FP&A

andros
Greater NYC Area
4 days ago
+50
Job Mission: The mission of the Finance team is to provide visibility into financial performance and forecasts in order to help the executive team make good decisions based on data.  Your mission as the Manager, FP&A is to tell the story of the future of the company through the lens of financial analysis, information, and support that the team needs to make and implement major operational, financial, and strategic decisions. The Manager, FP&A is

Ruby on Rails Developer

andros
Remote
6 days ago
+50
A Software Development Engineer (SDE) is responsible for contributing to the development of products and engineering solutions.  A SDE is also responsible for the technical direction of engineering efforts as well as design choices for software structure, frameworks, protocols, and algorithms. 

Operations Coordinator, Quality Control

andros
Greater NYC Area
1 week ago
+50
Job Mission:  Your role will be to support the operations for the Practitioner Credentialing portion of the androsCredentialing product. You’ll be responsible for performing routine tasks and processes but will also be encouraged to find ways to innovate on old processes and bring in new ideas. As you become more comfortable with your work, you’ll start connecting the dots between the different aspects of the Practitioner Credentialing work and

Credentialing Specialist

andros
Greater NYC Area
1 week ago
+50
As a Specialist, you will be joining our Credentialing Operations team and working on our Practitioner Credentialing. You’ll be handling exceptions to an automated process, by doing research about provider credentials that our automated tools could not solve and reaching out to stakeholders for missing information. You’ll be held to a high standard for quality of work and will be a contributor to the quality control process.

Learning and Development Manager

andros
Greater NYC Area
1 week ago
+50
The Mission of the People Operations team is to recruit, develop, and retain the team at andros. We do this in the context of our company values and Operating Principles. Your mission is to create or implement a set of learning tools, resources, experiences and programs for employees of all levels, keeping a strong focus not just on what the learner wants and needs, but also on the needs of andros as an organization. You will be instrumental in establishing learning, development & growth as a foundational element to employee experience.

Senior Software Development Engineer

andros
Remote
2 weeks ago
+50
A Senior Software Development Engineer (Sr SDE) is responsible for contributing to the development of products and engineering solutions.  A Sr SDE is also responsible for the technical direction of engineering efforts as well as design choices for software structure, frameworks, protocols, and algorithms. 

QA Engineer

andros
Remote
2 weeks ago
+50
Job Mission: A QA Engineer is responsible for ensuring the products we deliver are of high quality and optimal performance.  Critical to the success of a QA engineer is developing a deep knowledge of our products.  As a QA engineer, you should always be looking for automation where possible in order to scale QA operations and produce consistently high-quality outcomes. The outcomes we’re looking for: Develop acceptance test criteria for our

Engineering Lead, Ruby

andros
Remote
2 weeks ago
+50
Job Mission: An Engineering Lead is responsible for leading a development team and the quality of that team’s deliverables.  More specifically, a person in this role is responsible for the technical direction of engineering efforts, design choices for software structure, frameworks, protocols, and algorithms of the projects under this person’s purview.  Another critical component of the TEngineering Lead role is communication, ensuring that

Operations Manager

andros
Greater NYC Area
2 weeks ago
+50
We are looking for an Operations Manager to focus on Application Processing, a specific piece of our practitioner credentialing product. You will take ownership of this part of the product and develop a holistic approach to the processes and services involved in the work. Working with product and client success teams, you will identify and document the gap between client need/expectation and product delivery while developing strategies for stopgap solutions and long-term plans to streamline and scale practitioner credentialing. The outcomes we’re looking for:

Data Analyst

andros
Greater NYC Area
3 weeks ago
+50
The mission of the Data Analyst role is to enable engineers, product managers, operations teams and clients to understand the data and process analytics that power andros. Cross functional communication and collaboration across teams will be a critical part of this role in order to effectively organize data requests in order to produce actionable insights.

Senior Site Reliability Engineer

andros
Remote
3 weeks ago
+50
A Senior Site Reliability Engineer (Sr SRE) is responsible for contributing to the development and maintenance of andros' infrastructure.  A Sr SRE is also responsible for the technical direction and design choices supporting our infrastructure and development pipelines. The Sr SRE also works closely with multiple development teams enabling them to choose the best solutions and participating in the architecture and design of those solutions. 

Engineering Manager

andros
Remote
3 weeks ago
+50
An Engineering Manager, Credentialing Applications is responsible for managing development teams for our Credentialing Applications and the effectiveness of those teams’ deliverables.  More specifically, the person in this role is responsible for the technical direction of engineering efforts, design choices for software architecture, frameworks, protocols, and algorithms of the pertinent projects.  Another critical component of the Engineering Manager, Credentialing Applications role is communication, ensuring that timelines, blockers, and other relevant information is communicated as quickly and clearly as possible up and down the organization.