Client Solutions Executive at andros

| Greater NYC Area
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Client Solutions Executive at andros 

ABOUT THE ROLE

The Client Solutions Executive will be responsible for collaborating across the Sales, Customer Success, Product Development and Operational organizations within andros to ensure a strong technical match between client requirements and andros capabilities. This person must be a strong leader and will be a strategic voice in helping to shape andros messaging internally and externally.

Interested in joining our #oneteam?


The outcomes we’re looking for:

  • Collaboratively support the sales cycle of CredSimple’s most strategic and complex clients by gathering requirements and thoroughly understanding the needs of the customer. 
    • Act as an integral part of the pre-sales cycle by listening to and understanding the needs of the customer, while being able to educate and find alignment with our processes to reduce the amount of changes and customization within our product
    • Inform Customer Success, Product and Operations of client requirements and expectations to ensure a smooth transition to solution implementation
    • Sell ideas to groups of individuals to get consensus on a pathway forward. On the client side, this means articulating how our existing solution can satisfy their requirements. Internally, this means helping to reach a consensus as to whether or not we want to build out the customization a client requires.
    • Ensure a strong technical and operational match between client requirements and CredSimple capabilities throughout the sales process.
    • Strategic problem solving by identifying creative solutions to meet clients needs 
  • Work as an expert fact finder and ask the right technical questions when faced with a list of requirements from the customer. Then, translate those into potential red flags  for andros that need to be addressed prior to SOW signature
    • Based on the information from the client, act as a subject matter expert to help find a solution
    • Stay up to date on product updates to have a deep  understanding of our product capabilities
  • Lead the process to link benefits and ROI to CredSimple capabilities by creating analyses of tangible process improvements for our customers.
  • Lead the development and delivery of technical presentations and product demonstrations that highlight CredSimple unique capabilities.
    • Responsible for the qualitative and quantitative review and sign-off of presentations, ROI, workflow analysis as well as proposals
    • Lead product demonstrations and definition of new product requirements around a client’s business strategy and operational imperatives.

ABOUT YOU

Competencies Required

  • Subject Matter Expertise: Deep understanding of the network development and credentialing process
  • Strong communication skills and executive presence
  • Persistence — Demonstrates tenacity and willingness to overcome obstacles 
  • Drive — has an inner fire that pushes him/her to go beyond personal goals and take pride in assisting clients and the company to reach their goals
  • Teachable — open to mentoring, continuous learning, and constructive feedback to better one’s business and sales acumen
  • Strategic — able to create an account-based strategy that clearly identifies the desired business outcomes  of the account and how our offerings achieve those outcomes

 Requirements and Qualifications

  • 3-5 years of Health Plan experience 
  • Strong track record of strategic problem solving 
  • Engaging, professional presentation and writing skills 
  • Ability to build and nurture senior executive relationships
  • Understanding of healthcare, healthcare economics, relationships between health plans, providers, and employers
  • Strong sales administration skills, timely, and accurate reporting and forecasting
  • Team player with a passion for making an impact through collaboration, teaching, and learning
  • Able to travel up to 50% of the time

ABOUT US

To understand andros is to understand our namesake. Named for one of the largest barrier reefs on Earth, andros is a study in the vibrancy of interconnected ecosystems. On its own, a data point is meaningless — a single piece of coral adrift in an ocean. Yet when combined with millions of other points, connections form a structure suited for sustaining a spectrum of lifeforms. Our mission is to forge these bonds of disparate provider data points to build a foundation of information necessary to create dynamic, thriving healthcare networks.

The andros approach to creating healthcare networks focuses on depth of data. We use millions of data points to form a complete vision of the provider landscape, which enables us to find utility and meaning in this diverse information. This deep repository of data can then be used as a basis for credentialing, analyzing performance, and comparing individual providers to create the most vibrant health ecosystem possible.

#oneteam

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

We are located in the Flatiron, which is widely recognized as the center of Silicon Alley, NY's technology hub.

An Insider's view of andros

How does your team reward individual success?

The Bonusly app provides an easy method of recognizing and celebrating the contributions of team members, and being able to incorporate it into Slack provides additional visibility. We are also able to redeem bonusly points for giftcards each quarter!

Steven

Network Analyst

What does your typical day look like?

A typical day at andros I get to collaborate with many people. We start our day by reviewing project updates, client health status and outstanding items from the week prior. The weekly cadence allows us to build relationships with our clients. Between communicating with clients and teammates, each day is an adventure. Let's get after it!

Jonah

Client Success Manager

How does the company support your career growth?

The company supports my career growth by investing in my Professional Development. We currently have access to LinkedIn Learning as well as a reimbursement program for continuing education courses. Most importantly they recognize and reward talent. It does not matter the role you may be in, management makes career growth discussions a priority.

Jenny

Provider Network-Recruiter Manager

How do you empower your team to be more creative?

In September we launched andros from CredSimple and Glenridge. Throughout I provided strategic direction and timing while allowing our marketing team creative latitude regarding our images, copy, colors, marks, product naming, PR, and more. The result of this openness and collaboration is a happy team and a powerful and unique new brand!

Eric

Chief Commercial Officer

How would you describe the company’s work-life balance?

We have the great opportunity of working from home and the option of flexible hours. andros provides different ways to manage stress by engaging employees in quarterly health competitions.

Vani

Software Developer

What are andros Perks + Benefits

andros Benefits Overview

$1,500 per year budget for professional development
401(k) with employer matching
Equity
Wellness reimbursement
Unlimited PTO

Culture
Volunteer in local community
We are a company who support our local communities and encourage employee volunteerism in both our New York and Maryland offices like NYC Tech Gives Back and Community Action Council, Howard County
Intracompany committees
CredSimple offers several holiday events and wellness programs to keep employees engaged such as our our health and wellness challenge, annual holiday party and virtual scavenger hunt
Daily stand up
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We have regularly scheduled trainings around appropriate interview techniques that makes sure we are taking a non-bias and structured approach throughout our hiring processes.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
We have established multiple employee resource groups at andros with the intent to add more so every employee feels included and has a safe space to share ideas, concerns or inspirations.
Hiring Practices that Promote Diversity
andros is passionate about promoting diversity at all levels. We have diverse & inclusive hiring strategy and are continuously looking for new ways to better for our DE&I efforts.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
We offer an equity option to every new full-time employee.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
andros provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
CredSimple host quarterly company outings as a great team bonding experience.
Stocked Kitchen
CredSimple has a well stocked kitchen providing breakfast options, snacks and beverages
Some Meals Provided
We provide free lunch on Wednesdays.
Happy Hours
Happy hours are hosted At team's discretion.
Pet Friendly
CredSimple's pet policy is dog friendly daily.
Fitness Subsidies
Home Office Stipend for Remote Employees
Along with a fun L&D budget for each employee, we also have a $200 stipend for extra home office equipment.
Professional Development Benefits
Job Training & Conferences
CredSimple offers employees continuous professional and personal development training
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
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