Client Success Associate
Suzy is a human intelligence platform that helps organizations make better, more informed decisions…faster. Powered by an on-demand network of more than a million consumers, Suzy lets you target and retarget any consumer segment to ask questions and get insights in minutes. Some of the biggest brands in the world use Suzy to validate important decisions, better understand their customers, increase conversions and growth. Learn more at www.suzy.com.
As a Client Success Associate, you will report to the Director, Client Success and be responsible for assisting the client success team in day to day operations.
Responsibilities:
- Draft questionnaires for client kickoffs
- Perform data analysis, data visualization and aggregation.
- Act as the client success cross-functional liaison in communicating best practices
- Participate in product roadmap discussions and make recommendations
Preferred qualifications:
- Bachelor’s Degree or equivalent
- 1-3 years relevant experience
- Excellent interpersonal, research, listening, and communication skills
- Ability and attitude to thrive in a high-paced environment
- Proficiency in MS-Excel and presentation software
- Experience in market research preferred
About Suzy
At Suzy (formerly Crowdtap), every team member spends every day moving the business forward together, from engineering to business development. We love what we do, and we like each other a lot. Every Suzy team member has a great attitude, a love for solving problems, collaborating, and lots of fun. We are humble, positive, hilarious and have a genuine love for fixing problems! Not to mention our perks (unlimited PTO, snacks, dog-friendly office, insane parties). We are incredibly proud of our award-winning culture.
NBA star Kevin Durant backs marketing tech startup Suzy
A former ad agency CEO has built what he calls the Siri for marketers
Crain’s NY Best Places to Work 2013, 2014 and 2015
Benefits
High-growth work environment
Friendly, fun, and collaborative team-based work environment
Fully stocked fridge, snacks and cold brew
Fun, creative, open work space
Suzy is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to ensure all people feel supported and connected at work.