Deal Desk Analyst at Collibra

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Meeting your future team:

Collibra is looking for a Deal Desk Analyst reporting to the Deal Desk Lead.  You will be a subject matter expert in the Order Management and Order Operations process, helping to structure and close deals for the benefit of Collibra and our customers. You will be the first point of contact in the Quote-to-Cash (Q2C) process as well as the final approver to “close win” an opportunity.  

Living Collibra’s value of “Being the Customer’s Champion”, you will work closely with internal customers - the Sales Organization and assist them to ultimately close an opportunity that generates revenue for Collibra.

Deal Desk Analysts at Collibra are responsible for:
  • Marketplace expertise
  • Accelerating deal cycles to close and maximize revenue by partnering with our Sales Reps and Regional Sales Leaders in proposal building, pricing, quote generation and opportunity management in the effort to structure profitable and compliant transactions
  • Reviewing proposals/quotes and providing Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure
  • Providing proactive support, guidance and creative commercial solutions to the Sales team in order to help drive new deals as well as renewals / expansion opportunities, whilst being aware of relevant customer information, provisioning and current invoice
  • Ensuring compliance with company pricing/discount policies and processes
  • Approving CPQ quotes to ensure accuracy and completeness
  • Assisting sales on new technologies and processes to drive more efficient deal execution 
  • Provision and deliver customer licenses in accordance with contracts and order forms
  • User acceptance testing for updates to CPQ
  • Close opportunities after contracts are fully executed; ensuring the numbers match the contracts
  • Adding strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments on behalf of the Sales team to ensure the Sales team is being supported to the highest standard possible.
You Have:
  • Bachelor's degree and 2-5 years of experience working in the SaaS industry
  • Experience understanding detailed pricing models and strategies
  • An ability to analyze and recommend the best course of action for complex pricing situations, and able to problem solve and find amicable solutions
  • Experience with Salesforce.com and CPQ
  • Order operations or Deal Desk experience
  • Experience working with a Sales Organization in support capacity
  • Experience reviewing, drafting, and editing commercial terms
  • Experience of working well with other cross-functional teams (Finance, Legal/Contracts, Product, Support) and influence as well as build relationships with these teams
You Are:
  • Accountable, with a proven ability to take ownership and solve problems.
  • Dedication to excellent customer service
  • Self-motivated, able to work independently as well as contribute to a team
  • Assertive with excellent interpersonal and communication skills 
  • Detailed oriented and laser eye focus when reviewing quotes and order forms 
  • Must be a self-starter with strong organizational and time management skills
  • Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions
  • Able to work to tight deadlines in a fast-growing environment
Measuring Success:
  • Within your first month, you will be able to do first line quote approval, and close straight forward opportunities as well as be able to process quotes through partner marketplaces
  • Within your third month, you will be able to close win all types of opportunities and provision licenses to customers
  • Within your sixth month, you will be able to work with various teams and a trusted advisor to the Sales team.
Benefits at Collibra:

We strive to provide all Collibrans with competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefits programs to support the evolving needs of our changing workforce. The specific offerings will differ slightly by region but our {Be}well benefit programs encompass the following strategic pillars:

  • {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
  • {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours!
  • {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Diversity Equity and Inclusion (DEI) Strategy, Environmental Social Governance (ESG) strategy, racial equity awareness programs and Collibra-led fundraisers.
  • {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
  • {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
  • {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more! 

When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!

Equal Opportunity:

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HibernateLibraries
    • SparkLibraries
    • DjangoFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • Neo4jDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce CPQCRM
    • Callidus CRM
    • PS Enterprise CRM
    • Oracle EloquaLead Gen
    • EngagioLead Gen

Location

FiDi’s rich history is the perfect backdrop to keep us humble without stifling the innovation that our new office inspires. And commuting is a breeze!

An Insider's view of Collibra

What’s the vibe like in the office?

There are a lot of options for when I want to be “distracted” from my work. The office has an amazing mix of personalities that blend together very well. It’s great to have exposure to the individuals who started this company, as well as the rest of the c-suite employees. The office is collaborative so it feels like your opinion actually matters.

Akil

Sales Development Representative

How do you collaborate with other teams in the company?

Cross-team collaboration within Collibra is integral to my position. As an FP&A Analyst, I act as a financial advisor to co-workers across different teams to ensure business decisions and their corresponding impacts help achieve not just Collibra’s business goals, but Collibra’s financial goals as well.

Billy

FP&A Analyst

How has your career grown since starting at the company?

Back in the summer of 2016, I started working at Collibra as an SDR. Fast-forward just two years, and not only have I had the opportunity to create a new account executive role, but I'm now the global sales leader for that team! Collibra is growing fast and there are loads of exciting opportunities available to those who want to work for it.

Jonelle

Manager, Junior Account Executives

What makes someone successful on your team?

The customer advisory management team looks for people who are determined to drive value for our customers. They’re people who build strong relationships, identify challenges, and love to find solutions. It’s why our customers love us!

Alexis

Manager, Customer Advisory Management

What are Collibra Perks + Benefits

Collibra Benefits Overview

We strive to provide all Collibrians competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefit programs to support the evolving needs of our changing workforce.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide bi-monthly lunch following our all-hands meetings.
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available

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