LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow 

You relate to our core principles and want to work with experts in their respective fields

Are you passionate about communication? Do you enjoy storytelling, both through the written word and visually? Do you want to create experiences that are simultaneously impactful and inspiring? Do you consider yourself a strategic thinker? Does playing a part in delivering a vision for Conversational Commerce at some of the world’s largest and most innovative brands sound like a fun challenge? If so, then LivePerson is looking for you!

LivePerson is currently seeking a Digital Content Producer to join our Marketing team. You will be a part of the talented, incredibly collaborative, and fully remote creative team.

What you’ll own:

• Partner with subject matter experts across our Marketing and Global Product and Technology (GPT) teams to write, develop, and edit scripts for marketing videos that showcase LivePerson’s solutions, products, and expertise.
• Partner with our Field Marketing and Field teams to write, develop, and edit scripts for our sales video program, which focuses on empowering our sellers to use personalized video as a sales tool
• Partner with cross-functional marketing teams, like Product Marketing and Digital Marketing, to write, develop, and edit content for digital platforms outside of video, including our website, blog, email marketing, advertising campaigns, social media posts, infographics, whitepapers, and more.

Who are you:

• Well versed in common marketing and media principles with a fluent understanding of video as a sales and marketing tool
• Very entrepreneurial, like to wear many hats and work closely with a cross-functional team
• Comfortable conveying complex topics through simple and engaging language
• Focused on continuous improvement and are never satisfied with the status quo
• A mind for optimization: you strive for zero mistakes or process hiccups; but when they happen, you see them as opportunities to learn, adjust, and improve processes
• Consistently act with integrity and invest in building trust with all colleagues
• Adapt deliverables to meet stakeholder needs; you anticipate obstacles and apply practical solutions quickly

Desired experience:

• 5+ years of experience in a content production or marketing role
• Experience in video production
• Excellent written and verbal communication skills
• Proficiency in Google Suite

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.