Director of Sales Operations at Talkspace

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Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Want to help over one million people feel better? Come join our team!
We are looking for an experienced leader to join our team as the newest Director of Sales Operations. This role reports to our Chief Growth Officer and would be responsible for driving strategy focused on generating new business opportunities and revenue creation with existing verticals. This is a unique role, requiring both entrepreneurship and significant operational chops. While singularly focused on growth, you will be responsible for planning, reporting, KPI management and sales process optimization.

We are looking for someone who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.


About This Role:

  • Sales Operations
    • Support sales and account management with administrative tasks related to the sales process e.g. RFPs and contracting
    • Complete quarterly compensation with Finance
    • Develop, promote, and manage documentation to improve sales enablement
    • Assist sales and account management leadership with constructing sales goals and compensation
    • Lead a sales operations team to focus upon sales enablement
  • Salesforce
    • Maintain Salesforce data cleanliness
    • Onboard, consistently train and enable Salesforce users
    • Automate recurring tasks for users
    • Setup and onboard integrations for Salesforce
  • Sales Tools
    • Educate sales and account management of available sales tools e.g. Linkedin Sales Navigator, Mixmax, RFP360
    • Become a product expert and go-to-support for sales tools
    • Maintain users within platform
    • Negotiate pricing and maintain relationship with vendors
  • Reporting and Presentations
    • Prepare weekly, monthly, and quarterly presentations of sales and account management related metrics
    • Assist marketing with sales metrics and cross-team goals
    • Determine and revise sales forecasting when needed
  • Additional duties as assigned


About You:

  • BA/BS degree
  • 5-10 Years in relevant business experience at a high growth startup or management consulting
  • 2-3 Years as a Salesforce administrator/analyst, managing at least 25 users
  • Strong knowledge of Excel/Google Sheets


Why Talkspace?

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is a universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We strongly encourage you to apply even if you don’t meet every qualification. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • ZendFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • SketchDesign
    • JIRAManagement

Location

2578 Broadway , New York , NY 10025

What are Talkspace Perks + Benefits

Culture
Daily sync
Open door policy
Pair programming
Diversity
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Free Talkspace and Monthly Wellness Stipend
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Dependant on the role.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
With options for remote work when needed.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Pet Friendly
Bring your pet to your next Zoom meeting!
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
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