Director of Sales Operations
Garner’s mission is to reconfigure how the US healthcare system works. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.
We’re looking for a director of sales operations to oversee the company’s overall sales strategy and day-to-day interactions with prospective clients. This role reports directly to Garner’s Chief Revenue Officer and will help manage a majority of the company’s business development initiatives.
What you'll do:
- Own and improve the end to end processes of our sales organization
- Strategically analyze operational data and provide recommendations that drive continuous improvement, with a focus on increasing sales productivity and efficiency.
- Partner with cross functional leaders to establish sales forecasts and facilitate the ongoing optimization and load balancing of sales coverage and account assignments.
- Architect and manage ongoing updates to our Salesforce instance and Sales Operation processes
- Develop and manage key metrics and performance indicators needed to measure the effectiveness of the sales team.
What you'll need to be successful:
- 5-10 years in business operations with a significant focus on sales operations
- Ability to manage and analyze large amounts of data, draw insights and provide strategic recommendations in a visually clear, concise manner
- Drive to manage complex projects, ensuring all deliverables are met on time and with excellent quality.
- Experience building and maintaining customer relationship management (CRM) software
- A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
- A desire to be a part of our mission to improve the U.S. healthcare system