Director of Sales Operations

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Bluecore is seeking an experienced leader to drive a world-class Sales Operations team, part of the BizOps organization, within GTM. The mission of this team is to increase revenue growth through high performing sales processes, systems, and enablement. The right person for this role is an experienced Sales Operations leader who is able to both operate strategically at the macro level and execute tactically at the micro. We are looking for someone who thrives when creating order from chaos and is motivated to empower the success of a sales organization.

Responsibilities

  • Sales Process & Methodology: manage and optimize the sales UX of our MEDDICC sales methodology, continually improve cross-functional processes, and provide data-driven recommendations to maximize sales efficiency to support outstanding execution.
  • Sales Forecast and Territory Management: design and manage the processes to support accurate and timely sales forecasting at both the IC and Manager levels, while owning territory design and administration to ensure all teams have the right list of companies to support hitting their aggressive targets.
  • GTM Technology: ensure the effective administration of Salesforce and critically evaluate other third-party tools, overhauling the stack when necessary to drive efficiencies and improve team performance across GTM.
  • GTM Planning and Compensation: evaluate, recommend, and manage compensation plans and incentive schemes to motivate teams and align incentives to corporate OKRs. Compensation plans will be a function of the bookings/ARR plan you create that paves the path for our annual growth goals.
  • Sales Enablement: Lead and support sales training and best practice knowledge sharing initiatives to accelerate and maximize the productivity of the sales team. Includes managing curriculum development, optimizations, collaborating with sales leadership on productivity gaps, translating learnings to forecast plans and models. 
  • Team Management: guide and develop outstanding talent in the existing sales enablement and business systems functions, manage team OKRs, and own department budget to drive company performance.

Qualifications

  • 10+ years of sales operations experience, preferably within high-growth technology or SaaS environments.
  • Ability to drive significant change initiatives across sales, CS, and the value realization team, scaling processes in a high-growth company doubling GTM headcount.
  • Must have experience managing enablement across a multi-product line, multi-geo business, with custom and/or non-standard pricing
  • Strong experience designing and managing enterprise technology sales and CS compensation frameworks.
  • Advanced knowledge of revenue-driving support systems and tools like Salesforce, Salesloft, LevelJump, ZoomInfo, Troops, ZenDesk, and others, in supporting high performing GTM teams.
  • Ability to translate GTM needs and complex business problems into actionable requirements and project milestones.
  • Excellent quantitative and analytical skills.
  • Strong communication and interpersonal skills.
  • Self-motivated and able to handle multiple competing priorities.
  • Adaptable for the quickly changing landscape of a startup environment.

Benefits:

Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing marketing technology companies.

- Comprehensive medical, dental, and vision insurance

- 401(k) plan

- Monthly discretionary reimbursement towards fitness, home office and/or Learning and Development opportunities

- Generous Parental Leave & flexible vacation policy

Bluecore is a marketing technology company that’s reimagining how the world’s fastest growing retail brands transform casual shoppers into lifetime customers. Through our patented retail data model and the recent release of Bluecore Communicate™ and Bluecore Site™, we replace manual processes with an intelligent, AI-driven workflow. We are credited with doubling email revenue, and increasing customer retention for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora, and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Glassdoor and ranked No. 241 on the Inc. 500 List, the most prestigious ranking of the nation’s fastest-growing private companies. 

At Bluecore we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

 

Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

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While we have currently transitioned to remote work, we continue to keep our vibrant culture alive and our customer focus stronger than ever!

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