Director of Solutions Engineering (NYC or Remote) at Epsagon

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The Opportunity

We’re looking for a Director of Solutions Engineering to join our commercial team. You’ll be the first U.S.-based solution architect, working closely with Sales, Customer Success, and Engineering. Being a player/coach, you will build a team of Solutions Engineers working with our department heads (VP of Sales, CTO, Sales Engineering). This is an exciting opportunity for an A-player to join a fast-growing company in one of the hottest spaces in tech and take their career to the next level. 

Your role as Solutions Architecture Lead:

  • Lead, build & hire a team of Engineering-focused Solutions Architects 
  • Build and strategize initiatives for new or existing opportunities in sync with AE/CSM
  • Provide help in prioritizing product backlog and drive prioritization of work for the enterprise-wide platforms under its purview
  • Lead enterprise-level POV/POCs as part of our sales process
  • Translate business and technical requirements into an architectural blueprint to achieve business objectives

 What we are looking for:

  • Proven experience as a Solutions Architect
  • Management & hiring experience
  • 5+ years of practical experience in software development, including Python, Node.JS, and Java
  • 5+ years of experience in AWS
  • Knowledge of microservices - Kubernetes, containers, and serverless
  • Strong and broad background in the software industry in leading customer-facing teams
  • A passion for technology and translating that passion into business impact for customers
  • An experienced leader who has developed and led managers and individual contributors in the software industry, preferably from a pre-sales/solution engineering perspective or relatable customer-facing functions
  • Can be either in the NYC area (our HQ) or Remote

Bonus Points:

  • You have worked in (or have a strong understanding of) the Developer Tools or APM space
  • You think bunnies are among the coolest animals on the planet 


  • Strong equity position as an early employee
  • Generous and competitive benefits/compensation
  • Transparency from the Executive team on almost all aspects of the business
  • Outfit your home office on our dime

About Epsagon

Epsagon was founded to bring observability + automation to development and engineering teams leveraging microservices within their application architectures. Headquartered in the Flatiron District of NYC, our diverse team seeks to build, market, support, and sell a best-in-class, developer-focused tool that increases engineering efficiency and optimizes application service costs within today’s most tech-forward teams and companies.  

Important to know

  • Epsagon offices are Work From Home during COVID-19 with frequent virtual social activities to promote positive employee engagement.
  • Startup with $30 million in funding, backed by investors like Lightspeed Ventures Partners and U.S. Venture Partners
  • Hundreds of customers worldwide, including companies like Deloitte, Via Transportation, and Vonage​
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Please send your CV to [email protected] (CEO)
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Please send your CV to [email protected] (CEO)
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
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