Oh Snap!
This job is no longer active - but you can still view the details below.

Director of Strategic Relationship Management

Honest Buildings is hiring a Director, Relationship Management who will lead the newly formed Strategic Relationship team focused on growing accounts in our existing book of business. This role will report to and partner closely with Chief Revenue Officer. In this position, you The Director will play a significant role in building and defining this new function. Responsible for the development of the short and long-term Relationship Management strategy.

You will manage a team of highly motivated Relationship Managers. Your team is tasked with defending and growing the existing client business. This role will partner closely with the Director of Sales and Client Services leadership to ensure a consistent client experience, share best practices, build internal processes and deliver on revenue targets.

The Director should have a track record of success in client relationship management, as well as proven people management and leadership skills. You must have a lead-by-example management style and superb communication skills. The development of relationships, both internal and external to Honest Buildings will be instrumental to success in the job.

RESPONSIBILITIES 

  • Develop short and long-term Relationship Management strategy
  • Manage a team of highly motivated Relationship Managers individual contributors
  • Meet and exceed quarterly and annual ARR targets for our existing book of business
  • Provide coaching, ongoing advice and guidance for navigating complex customer organizations
  • Enable and encourage creative problem solving by team members
  • Superior networking abilities and hiring instincts
  • Assists in developing sales and growth strategies
  • Deploy incentives and other programs as necessary to achieve critical milestones to success

REQUIREMENTS

  • Bachelor Degree or equivalent.
  • 7+ years of related experience in SaaS Sales or Account Management
  • 3+ years of experience in managing and developing client service teams.
  • A Strategic thinker who is comfortable using data & insights to grow relationships, identify and solve problems, and build effective teams.
  • Strong interpersonal skills and experience building internal and external relationships.
  • Demonstrable track record of managing teams who have consistently achieved revenue growth across client base.
  • Lead-by-example sales and management style that drives performance excellence and wins the respect and loyalty of staff.
  • Ability to discern customer needs and emerging market trends.
  • Proactive and driven professional who excels at cultivating relationships, and formulating the necessary strategies to structure business processes, optimize resources, and streamline operations.
  • Strong presentation skills and ability to establish credibility with C-level executives.

NICE TO HAVES

  • Knowledge of the real estate market
  • Experience at a company growing to $50M ARR
BENEFITS
  • Competitive salary
  • Stock options
  • Comprehensive insurance options
  • Commuter Benefits
  • Be a serious player in a market that is massively larger than others you may know ($4.5Tn in CRE vs. $1.5Tn in E-Commerce, $100Bn's in Transportation)
  • Flexible vacation policy
  • Unlimited snacks and drinks
  • Free Lunch Fridays, catered every week
  • An open, sunny workspace with great views
  • Strong office culture
  • Happy hours, parties, and quarterly off-sites--Great office culture!
WHY SHOULD YOU CONSIDER WORKING AT HONEST BUILDINGS?
  • You get to work with a group of 80+ talented teammates with backgrounds from Tishman Speyer, McKinsey, Urban Compass, Goldman Sachs, Facebook, Doberman, Equinox, Warby Parker, ChartBeat, CoStar, Cornell and Columbia. We're 90+ people today but we're on the precipice of a big expansion. Come be a part of helping to shape it!
  • We've raised more than $47 million from top investors, including Thrive Capital and global real estate owners.
  • We have lots of fun and have great startup perks, but we’re playing to win.
  • You'll be tasked with great responsibility and make a huge difference.
  • You’ll get to work on a fascinating problem in one of the largest sectors of the economy. Real estate / construction is one of the last big markets to be impacted by the onslaught of technological change and is ripe for disruption. We're using data science and a thoughtful top-down enterprise network strategy to do it.
  • You will have an opportunity to work closely with the owners and developers who shape the built environment we all experience every day. All from New York City, the capital of the global real estate industry
Read Full Job Description
Apply now
loading ...
Emailed

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • DropwizardFrameworks
    • AngularFrameworks
    • MySQLDatabases
    • PendoAnalytics
    • FigmaDesign
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen

Location

We're in the center of the Financial District. Close to major transportation hubs. We're next to Zuccotti Park, a great spot for hanging out.

An Insider's view of Honest Buildings - A Procore Company

How does your team reward individual success?

After managing a small group when I first joined Honest Buildings, I was given the opportunity to build out a department and team from scratch. I learned a ton throughout the process and was supported at all times. The leadership at Honest Buildings works hard to recognize individual success and cares deeply about every employee's happiness.

Jeb

Director of Business Development

What's the biggest problem your team is solving?

As we expand, we are implementing infrastructure and application based solutions to ensure all of our customers have a world class experience, guaranteeing our users across the globe can use our product in a fast and reliable manner. We're constantly researching security vulnerabilities and implementing best practices to fully protect the product.

Lalita

Site Reliability Engineer

How does the company support your career growth?

The mentorship I've gained at Honest Buildings has championed me to speak up for what I want out of my career. Honest Buildings has taught me how to advocate for myself, given me the courage needed to pitch ideas, and an environment where I feel supported if I choose to explore those ideas.

Chelsi

User Experience Designer

How do your team's ideas influence the company's direction?

Every single person in Honest Buildings contributes to creating our company goals. We have a huge opportunity to put into place things that haven’t been created yet. If someone sees an opportunity and they want to work to fill that gap, we give them all the resources they need to help grow the company (and themselves) as much as possible.

Crystal

Chief Brand and Performance Officer

What are some things you learned at the company?

What makes Honest Buildings such a great place to work is the opportunity to continue learning. I can always tell my team and my manager something I'm interested in, and they will work hard to carve room for me to learn a new skill or method. This is especially importantly on the engineering team, as technology is evolving every day.

Kim

Software Engineer

What are Honest Buildings - A Procore Company Perks + Benefits

Culture
Volunteer in local community
Intracompany committees
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
More Jobs at Honest Buildings - A Procore Company3 open jobs
All Jobs
Sales