Education Alliance Success Manager at Newsela
The Alliance Success Manager will be a member of Newsela’s Customer Success Team. You will work with partner educational agencies at the state or national level to ensure that we are executing on the defined success criteria of the partnership. By coordinating internal stakeholders and navigating the agency’s expectations, you will be responsible for defining what the interaction plan should look like for these agencies. This will allow you to be an integral part of Newsela’s overall strategy for these partnerships by relaying your learnings from customers. To our partners, you are their trusted advisor by anticipating where they might want to go next and providing proactive support and service.
Why You’ll Love This Role:
You’ll have the opportunity to build strategy and relationships with education leaders at the state and national level as they conquer the ever changing EdTech industry. Through these relationships, you’ll get to help architect the future of education, enhance how districts and teachers engage students, and provide time-saving approaches that allow educators to design customized learning for different levels of learners. Your work will directly impact our ability to scale Newsela’s reach, bring our products to more educators and students, and enable accessible, engaging learning that empowers students.
Why We’ll Love You:
With 3+ years experience in managing enterprise level or strategic partnerships in EdTech or SaaS, you have demonstrated success in creating and executing on a strategic partnership integration plan. You actively listen to your clients in order to advocate for them internally, anticipate their needs, and help ensure their goals continue to grow and expand. You are a thorough, data-driven partnership manager who can manage multiple accounts to drive revenue through growth, retention, and expansion. You also have a proven track record of collaborating across market-facing teams in order to create a larger company strategy that your current clients would excel in.
One of the fastest growing tech companies in K-12 education, Newsela was founded on the principle that while every child may have unique learning preferences, they all deserve a rich learning experience that ignites a love of learning. We built our platform based on learning science research to deliver the most engaging, authentic content to modernize how teaching happens in the classroom. Along with interactive assessments and tools, we provide teachers with digital content at five reading levels -- from +100 of the best sources -- that is relevant to the diverse backgrounds and interests of their students. Since we started in 2013, we’ve established a presence in 90% of U.S. K-12 schools and over 2.5M teachers and 37M students have registered with Newsela.