Enterprise Account Executive

| Greater NYC Area | Remote
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About MaestroQA

Our mission is to help companies across the world improve their customers’ experiences with better customer support. Our solutions streamline quality assurance practices, improve customer support coaching, and provide data-driven reporting. We’re growing rapidly to help reshape how some of the world’s fastest-growing and most innovative companies — including Zoom, Etsy, Stitch Fix, DoorDash, Lyft, and Shopify — engage with their customers.

We believe that great products are created by people with different backgrounds, cultures, skills, interests, and perspectives. At Maestro, we’re proud to work daily to build a culture of belonging, and we encourage people to be their authentic and best selves to work each day.

Equal Employment Opportunity Policy:

MaestroQA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identitiy), national origin, political affiliation, sexual orientation, martial status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Location: This role can be based anywhere. 

As one of our Account Executives, you’ll fill a key role in acquiring new strategic level customers and building out the Sales team.  

Responsibilities

  • Manage prospects from lead to close
  • Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
  • Cultivate lasting relationships with customers
  • Help to build our Enterprise sales cycle and team
  • Engage and educate senior executives on the importance of Quality/CX insights and validate Maestro as the leader in this new market
  • Partner with the Sales and Customer Success leadership teams to develop account-based sales strategies to uncover value for all go-to-market department leaders
  • Crush your quota

Qualifications

  • 4+ years of relevant SaaS sales experience 
  • Experience closing 6-7 figure deals
  • Demonstrated experience navigating through a complex sales cycle and closing strategic business with a customer list that includes Fortune 500 companies
  • Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close 
  • Excellent verbal and written communication skills
  • Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
  • Experience selling in a competitive market
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • CSSLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • FluxLibraries
    • LodashLibraries
    • ReactLibraries
    • ReduxLibraries
    • CircleCIFrameworks
    • CypressFrameworks
    • DjangoFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • JestFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • Ruby on RailsFrameworks
    • DynamoDBDatabases
    • MongoDBDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • ClubhouseManagement
    • WebflowCMS
    • Adobe BizibleCRM
    • DocuSignCRM
    • IntercomCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • SendGridEmail
    • mixmaxEmail
    • MarketoLead Gen
    • LeadIQLead Gen
    • LinkedIn Sales NavigatorLead Gen

Location

Our head office is located right in between Union Square and Washington Square - easily accessible from any part of the city with plenty of lunch options!

An Insider's view of MaestroQA

How does your team reward individual success?

Good performances result in opportunities for great performances! When you prove you can do something well you get opportunities to teach others, build new processes & help the company grow. This doesn't mean "Let's heap more work on Ben!" It simply means, you're rewarded with a chance to shape your role around what you want to do the most.

Ben

Customer Success Manager, Mid-Market

What does your typical day look like?

Every day at Maestro is different and I love it! I am never bored and am constantly given an opportunity to grow. Any challenge that we face is tackled as a team and the level of collaboration and trust that we have in one another is something unique and special. We work with an amazing set of customers who I feel invested in supporting long term.

George

Senior Customer Success Manager, Strategic

What does career growth look like on your team?

There's so much opportunity to grow at Maestro. Within Sales, SDRs get promoted to AEs or AMs, where there's lots of upward mobility between segments, including the possibility to sell multi-million dollar deals. We have a strong feedback culture, which fosters fast growth, and those that are self-starters are able to help build + scale our team.

Aron

Director of Sales

What is your vision for the company?

our mission is to create a place people learn and are stimulated by their work more than anywhere else. We teach speed as a habit, emphasize structured thinking, and create space for self and team reflection. We embed our values in all parts of the employee experience, from our approach to hiring, management, culture days, and employee autonomy.

Vasu

CEO

How does your team reward individual success?

We love to promote our team members so they know they are valued & their efforts do not go unnoticed. Incentives, perks, accelerators, continuous training, and development are some of the other ways we invest in our employees.

Shantae

Lead Recruiter

What are MaestroQA Perks + Benefits

MaestroQA Benefits Overview

At Maestro, we truly value the diversity of thought, perspectives, and life experiences of our team. We know that the best outcomes stem from bringing together voices with wide-ranging identities, embracing a culture of belonging and that sustaining a workplace where everyone can bring their full selves is a path, not a destination.

We offer competitive salaries, stock options, benefits, and more! The biggest perk by far is stepping into a ground-floor opportunity and getting to actually build the roller coaster.

Location: Work in-office, hybrid, or 100% Remote
Compensation: Competitive Salary
Equity: Company Equity
Benefits: Medical, Vision, & Dental Coverage
Retirement: 401K & Retirement Planning
Time Off: Unlimited PTO & 10 Paid Holidays

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

MaestroQA is an incredibly close-knit group of people that enjoys getting to know each other and spending time together whenever we can. Transparency, honesty, and open feedback is built into all aspects of our culture

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