Enterprise Account Manager

| Greater NYC Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

At Great Jones, we’re building the modern platform for rental real estate — simplifying the experience of investing in property and renting a home.

As an Enterprise Account Manager, you will be the face of Great Jones as you directly manage performance for a selection of enterprise partners and their growing portfolios. 

The right candidate will be someone who is excited about the opportunity to shake up the property management industry and service home owners in a lean and technology driven manner. This individual knows how to speak the language of property management, can interface with clients that know the business inside and out, and ultimately drives performance. 

Responsibilities

  • Serve as the direct line of communication for multiple high impact enterprise partners, each with portfolios of 500+ homes. 
  • Work directly with our enterprise partners to drive performance across leasing, turn speed, reactive maintenance, collections, renewals, and more.  
  • Join forces with Great Jones’ internal teams to hit metrics as established with enterprise partners, manage outliers, and solve any issues in real-time.  
  • Provide thoughtful recommendations using Great Jones data and experience to truly unlock next-level performance for our enterprise partners.  
  • Identify and develop solutions for pain points of our enterprise partners, always looking to continuously improve upon the status quo. 
  • Put yourself in a position to wow our enterprise partners with exceptionally high levels of servicing, leading to the opportunity to upsell and gain new referral partners. 

Requirements 

  • 2+ years of relevant real estate/property management experience required
  • Desire and ability to learn and adapt quickly in an ever changing environment
  • Tech literate: you can quickly learn and work with new tools and technologies
  • Experienced with Excel and Google sheets. Ability to digest and derive insights from data. Experience with Looker is a plus! 
  • Excellent oral and written communicator 
  • Excited about working in a fast-paced environment 
  • Positive attitude and dedicated team player 

About Great Jones:

Great Jones is building modern, full-service, technology-fueled property management for the several trillion (!) dollars in rental homes owned by small-scale investors. To sum up the opportunity: it’s an enormous addressable market, with highly attractive unit economics, where competition is deeply fragmented and notorious for delivering low-tech, subpar service.

Our digital & operational platform combines the sophistication of a technology company with the personal touch of a local business, rethinking property management from the ground up for performance, efficiency, trust, and delight.

Our founding team has spent over a decade building digital platforms and operational machines that have powered hundreds of millions of dollars' worth of transactions for marketplace businesses like 1stdibs & Skillshare.

We are well-funded by leading global investors including Crosslink Capital, Zigg Capital, Juxtapose, and top NYC angels & real estate entrepreneurs including Kevin Ryan, David Rosenblatt, and Jason Finger, who have founded or led companies such as Seamless, Gilt Groupe, MongoDB, DoubleClick, 1stdibs, Floored, and others.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Location

Our office sits at the nexus of Koreatown and NoMad. Bibimbap to the left; all the Avocado Toast to the right. Plenty of coffee.

An Insider's view of Great Jones

What’s the vibe like in the office?

It's definitely a startup environment in that people dress casual, there is an open floor plan, and a buzzing energy. At the same time you can feel that people on the team take their work pretty seriously (but not themselves too seriously). There are a number of team traditions without it feeling like a cliche startup.

Max

VP, Sales

How do you collaborate with other teams in the company?

Collaboration is as simple as turning to the person next to you or sending a quick slack message (creative GIFS are highly encouraged) asking for help or input. Where we shine as an organization is in our ability to bring together people with really deep and varied experiences.

Laura

Growth Operations Lead

How does the company support your career growth?

For self-starters, this is the place to be. You'll find each challenge ladders up to an outcome with real impact on the business. If you're thinking about the story that you want to tell when you outgrow your next role, Great Jones will give you the opportunity to write your own narrative and gain access to the resources you need to get there.

Kahala

Growth Marketing Manager

How do your team's ideas influence the company's direction?

Our unusually cross-functional team brings deep insights both from past experience and day-to-day work. By making the customer experience our North Star and letting the best idea prevail, regardless of where it's from, we'll reinvent how people interact with this massive asset class.

Jay

Founder, CEO

What does career growth look like on your team?

Great Jones is built to be a true meritocracy. The best ideas win, and can come from anyone, at any level. Team members who show great instincts and build a track record of strong decision-making get more responsibility. Rinse and repeat! There is no ceiling. And the whole team is supportive of promoting from within.

Abigail

Co-Founder, Head of Growth

What are Great Jones Perks + Benefits

Great Jones Benefits Overview

Great Jones offers full medical, dental and vision benefits, as well as generous time off and all the snacks you'd imagine. There is cold brew on tap, naturally. We provide team lunch 1x week.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Culture Committee
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted At team's discretion.
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
More Jobs at Great Jones5 open jobs
All Jobs
Data + Analytics
Design + UX
Product
Sales
Data + Analytics
new
New York
Sales
new
New York
Design + UX
new
New York
Product
new
New York
Sales
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Great Jones's full profileSee more Great Jones jobs