Field Account Executive - North East

| Greater NYC Area
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Looking for a job to get you out of bed?
Casper (casper.com) was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Casper’s sleep products — including its pillow, bedding, and furniture — are developed in-house by the company’s award-winning R&D team in San Francisco. Casper was named one of Fast Company’s Most Innovative Companies in the World and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.
 
Casper is looking for a NE remote based Field Account Executive to work within our expanding wholesale partnerships. Reporting to Casper’s Director, Field Account Management, this role will execute on Casper brand and product training across coupled with relationship building within designated areas and partner locations through the US. This role will be accountable for four main priorities - Build in-store relationships within each wholesale partner, deliver in-store training (product, sales & brand through regular visits, scheduled meetings and small groups), manage in-store point of sale material and capture feedback; collaborating with a network of internal Casper teams for needed content and support. This position will identify trends and share in the accountability for the sell-through and growth of market share, in addition to continually improving store line relationships.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

Act as a Brand Ambassador of Casper and manage relationships with wholesale partners

  • Participate in new partner roll out efforts
  • Continually improve execution with partners
  • Ensure impact of the program with local in-store partner leadership
  • Template and document all program components for export to future distribution partners and subsidiaries
  • Partner with Casper Wholesale ops, Selling Org to develop overall strategy and clarify RACI

Build and be accountable for brand awareness with in-store leadership

  • Support Casper’s current and future wholesale partners through store visits and off-site meetings while building and maintaining local relationships
  • Ensure the effective roll out of partner training sessions for in-store associates on the Casper Brand, product knowledge, concept of Sleep and brand specific selling.
  • Be accountable to the growth & associated objectives
  • Execute launches and collateral roll out
  • Ensure consistent coordination and operational execution by partner - including brand training selling tools, collateral, visual execution, product maintenance
  • Evaluate stock positions where appropriate
  • Regularly assess and share feedback on status of our relationship and in-store positioning in relation to Casper and competitors

Work with in-store leadership to schedules and align to:

  • Partner methodology conventions for training and in store presentations
  • Growth of product slots / shelf space, competitor opportunities
  • Identify and execute on ancillary category growth in partnership with Account Executives

Collateral Development and execution

  • Represent Casper as the primary contact for in store “fixtures” and collateral
  • Develop, track and maintain distribution of collateral
  • Partner with Account Executive on the planning and execution of in store marketing opportunities
  • Manage inventory of fixtures and collateral including replenishments in collaboration with procurement team

Collaborate with central Casper Teams

  • Report on visual and display needs by partner
  • Work with Procurement on fixture purchases and distribution
  • Assess ongoing training needs and opportunities by account including new content development or updates, facilitation or train-the-trainer support, and report on training execution (digital modules, brand, product and sleep marketing)
  • Report on brand and product messaging and associated assets

Analyze feedback from team and regularly share insights with Wholesale leadership team

  • Inform account sales executives on status of relationships and any challenges to meeting partner needs
  • Assess and report on Casper’s positioning in relation to other brands by account
  • Proactively look for ways to improve sales performance as well as local or regional relationships through field activities
  • Participate in market strategy, activities and meetings as required
Our dream candidate
  • 5+ years experience developing and executing in-store relationships, sales growth, training programs and/or product/brand education
  •  Knowledge of the furniture, bedding and home goods industries a plus, but not mandatory
  •  Knowledge and/or experience in the education industry a plus, but not mandatory
  •  Comfortable speaking in front of small and large groups of people
  •  Possess an adequate level of comfort with technology for remote access to internet, presentation materials, video calls, etc
  •  Experience working in designated market areas or geographies across the United States
  •  The ability to travel, in own vehicle, on a daily/weekly/monthly basis
  •  Ability to be away from home, overnight, on a regular basis
  •  Ability to travel approximately 75%, including weekends
  •  Self-motivated on a daily basis
  •  Accountable to goals and levels of performance
  •  Lives in designated work area
  •  Structured and organized with the ability to react and be adaptable and flexible when challenged
  •  Thrives in a cross-functional, highly collaborative remote environment
The syrup on your waffles
  • Participation in our HQ bonus program for some splurging and equity so that you’re part of the Casper family.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)..
  • Wellness programs like cash incentives for tracking sleep and fitness, credits for your favorite studios and in-office activities
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • Catered lunches twice a week to give you time to catch up with your teammate
  • Free snacks and coffee, including a huge breakfast selection (10 types of cereal anyone?)
  • A full gifted bed set when you join and product discounts for friends and family!

 

If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement

Location

3 World Trade, New York, NY 10007

An Insider's view of Casper

What's something quirky about your company?

Casper is a sleep company that aims to awaken the potential of a well-rested world —not just for our customers but our employees too! I was amazed that employees get to “sleep in” the Monday following daylight savings time, letting us catch up on the hour we lost!

Hannah

Engineering Manager

What's the biggest problem your team is solving?

Managing the supply chain network's efficiency as the company continues to grow. . With multiple variations of size, color, and packaging to meet all of our sales channel needs, we have to be diligent and proactive to ensure that our manufacturers have a plan on what our production requirements are 3-4 months in advance.

Aaron

Supply Planning Manager

What makes someone successful on your team?

Success on my team means someone who is not only a subject matter expert but possesses a true passion and curiosity to solve complex problems, mine for insights and think creatively. Success also means building strong relationships across the organization, being highly collaborative and serving as a ‘go-to’ resource across the enterprise.

Katie

VP, Performance Media

What is your vision for the company?

Our mission: awaken the potential of a well-rested world. If you're better rested, you're able to fulfill everything else you want to do in the world. Casper is leading a movement in the importance of sleep, inspiring people to invest in their rest and creating the best products and services for better sleep.

Neil

Chief Strategy Officer & Co-Founder

How do you collaborate with other teams in the company?

The Creative team at Casper collaborates with every team. Within our own organization, we have Product Design, Digital Design, Environmental Design & Brand Creative - so there is obvious cross-disciplinary collaboration. We also work with Marketing, Retail, Wholesale, Ops, and others to bring our brand and products to life across all channels

June

Senior Director, Marketing Operations

What are Casper Perks + Benefits

Casper Benefits Overview

The syrup on your waffles
1) Participation in our HQ bonus program for some splurging and equity so that you’re part of the Casper family.
2) Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)..
3) Wellness programs like cash incentives for tracking sleep and fitness, credits for your favorite studios and in-office activities
4) Unlimited vacation policy. If you need time off just take it; we trust you!
5) Catered lunches twice a week to give you time to catch up with your teammate
6) Free snacks and coffee, including a huge breakfast selection (10 types of cereal anyone?)
7) A full gifted bed set when you join and product discounts for friends and family!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Summer hours, Core hours.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Diversity Program
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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