Director Sales Operations
We at Smartly.io have a fantastic opportunity to lead and build our new Global Sales Operations department. You would be responsible for leading and managing all Sales Operations functions, including data integrity, reporting, and process improvement.
The Sales Operations mission is to provide the Smartly.io's commercial teams the opportunity to maximize operational efficiency through accurate goal setting, measuring and tracking sales pipelines, sales performance and sales achievements. It can also drive improvements to key sales processes and ensure that teams are using the provided tools. Such as, those for lead generation and Salesforce for recording activities and client contacts. You would also be responsible for ensuring sales operations consistency across Smartly.io, and will be reporting directly to the CFO.
The successful candidate will have a member of the team in each of the three main regions (Americas, APAC and EMEA). This role can be based in Helsinki, London or New York. The role will have frequent travel to other regions.
As a Director of Sales Operations at Smartly.io, you will
- Build and lead a global team of Sales Operations Analysts
- Partner with the CRO to manage sales quarterly process including: Quarterly territory setting, team and individual target setting (new business and existing business targets), country, regional and global targets
- Be responsible for achievement tracking (at all levels)
- Be responsible for revenue forecasting by deep analysis of new and existing business
- Meet frequently with the CRO to provide insights and recommendations for business improvement
- Take care of the sales compensation process including delivering centralized process for the quarterly compensation letter and target setting boilerplates
- Drive new sales process improvements to ensure team performance is optimised especially in the handling/hand off of accounts between Sales and Customer Success and the handling of inbound leads and referrals
- Take care of CRM data integrity including the volumes of contacts, leads, opportunities, correct dashboard usage and reports, and ensuring data integrity throughout Smartly.io within Salesforce
- Provide analytical support to the CRO in order to develop and define goals and key levers for business growth and improvement
- Own and deliver weekly dashboard reporting for use at the weekly Leadership Team (LT) meeting, present recommendations or additional metrics which will drive optimised performance and efficiencies.
- Ensure regional (and country teams) adopt the business revenue forecast methodology and be prepared to produce new templates for the teams to use to assist in forecasting.
We're definitely looking for you, if you
- Have 5/7+ years’ experience in Sales Operations and/or FP&A
- Are advanced in Microsoft Office skills- Excel (pivot tables, vlookups), Powerpoint, Word; SQL proficiency also desirable
- Have exceptional analytical skills
- Have ability to lead presentations at Smartly.io Leadership meetings
- Are detail and data driven
- Have strong relationship management skills
- Have experience and ability to lead a team
- Are fluent in English
- Hold a BS / MS Degree or equivalent experience
Who we are Smartly.io is a fast-growing team of 250+ Humble Hungry Hunters. We are building a B2B SaaS product to fully automate and optimize online marketing at scale for the largest advertisers across the globe. We are a global company with 36 nationalities and footholds in 17 cities, serving 650+ brands across the globe, including eBay, Uber and TechStyle. We are on a mission to make online advertising easy, efficient, and enjoyable across all major platforms. Easy as in automated, efficient as in constantly driving performance, and enjoyable through the best user experience and service in the market. We do this by combining creative automation, ad operations, and outstanding customer service to help brands scale their results – not headcount. Great people choose us and stay with us because they like our company culture and how we tackle challenges of huge scale at speed. Learn more about how we work at smartly.io/culturehandbook. Some things we're proud of:- 94% of Smartlies recommend the company as a great place to work.- 4.8/5 stars on Glassdoor.- 2017 Digiday WorkLife Awards: Tech Platform with the Most Innovative Culture.