Zocdoc
Zocdoc builds products & services that simplify + streamline the overall healthcare journey for patients and providers.
New York, NY
Remote

Inbound Sales Development Representative

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Our Mission
Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.
Healthcare moves slow. We move fast. Patients deserve speed and convenience. 

Your Impact On Our Mission: 

As an Inbound Sales Development Representative (iSDR) you’ll play a critical role in putting power back into the hands of the patient by helping us meet and exceed our sales growth goals. This isn’t your standard sales job - you’ll be given constant support, with a hands on, immersive training program, consistent feedback and development, and work alongside driven and passionate sales professionals.   

As a Zocdoc’r, you may be working remotely, but that doesn’t mean you’re working alone. Your Sales Manager will act as your dedicated coach, guiding you through inbound and outbound sales strategies. You’ll master communicating value efficiently, navigating gatekeepers, and executing on a successful outreach strategy from our comprehensive training program.


You’ll enjoy this role if you are… 

  • Courageous, determined, and not afraid to fail
  • Motivated by meeting and exceeding targets and goals
  • Comfortable working remotely, and a strong believer in individual accountability
  • Intellectually curious and looking to develop and grow your sales and persuasion skills
  • Enthusiastic about working in a diverse and supportive team environment

Your day to day is…

  • Fielding a high volume of inbound inquiries from Doctors’ offices
  • Responding to, and qualifying inbound leads over the phone
  • Collaborating with your teammates to get to our inbound leads quickly
  • Providing feedback to our marketing team on the effectiveness of their campaigns
  • Working closely with your manager and sales executives to track meeting success rate and outcomes
  • Communicating and collaborating with team members on best practices and processes
  • Innovating and testing creative ways to gain access and trust with prospective customers 
  • Smartly prioritizing and organizing your time to be as productive as possible
  • Working closely with your manager to implement coaching and feedback 
  • Attending weekly team, and all employee meetings to understand the why behind your work, and the impact it has on Zocdoc’s patients

You’ll be successful in this role if you have…

  • A desire to have a career in sales 
  • An ability to manage high volume tasks in an organized way
  • Experience with persuasion and objection handling
  • Strong written and verbal communication skills
  • The desire to receive and implement feedback 
  • A passion for creating a better patient experience 
  • A dedicated space where you can work in comfort with minimal distractions
  • A dedicated high speed internet connection of 10 mbps (up/down) 

Benefits:

  • Competitive PTO  
  • 100% paid employee health benefit options
  • Employer funded 401(k) match
  • L&D offerings + a free LinkedIn learning account
  • Corporate wellness programs with Headspace and Peloton
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive parental leave
  • Cell phone reimbursement

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. 


Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.


Return to Office

The safety and health of our team members is our top priority. As local case numbers and regulations allow, our NYC office will be accessible to all fully vaccinated employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office. For team members who work in-office days, we will provide an experience that supports social interaction, collaboration, and of course all of our regular perks such as free lunch. Learn more about our return to office philosophy, plans, and updates here!

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What are Zocdoc Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
President's club
Employee awards
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Short Term Disability insurance covers 60% of weekly pay (capped at $1,500/week) for up to 12 weeks.
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Zocdoc offers weekly in-office yoga classes every Thursday.
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
We offer a generous 10-18 weeks of fully paid Parental Leave.
Family medical leave
Employees who meet the FMLA eligibility criteria qualify for 12 weeks of family medical leave.
Adoption Assistance
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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