Inside Sale Leader

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WhiteSource was founded in 2011 with the intention of bringing to the market unique management and security technology for open source usage, currently making up 60%-80% of code base in modern day applications.  The company boasts a client base of more than 500 companies from SMB to large enterprises amongst them Microsoft, IBM, Comcast and KPMG.  We are a dynamic and young team of industry movers and shakers, offering our employees excellent opportunities for professional and personal growth.

The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.

Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

Responsibilities:

·        Manage the inside sales representatives team

·        Set and track sales targets for your team

·        Suggest and implement improvements in the sales administration process

·        Coordinate department projects to meet deadlines

·        Report on sales metrics and suggest improvements

·        Prepare monthly, quarterly and annual sales forecasts

·        Use customer feedback to generate ideas about new features or products

·        Research and discover methods to increase customer engagement

·        Ensure sales, finance and legal policies and procedures are met

·        Build an open-communication environment for your team

·        Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Requirements:

·        Proven work experience as an Inside sales manager.

·        Proven experience in B2B SaaS technology and software / security industry – a must!

·        Hands on experience with CRM software and MS Excel

·        In-depth understanding of the sales administration process

·        Excellent interpersonal and team management skills

·        Strong analytical and organizational skills

·        Numerical abilities and problem-solving attitude

·        BSc degree in Sales, Business Administration or relevant field

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Location

79 Madison Ave, New York, NY 10016

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