Inside Sales Manager

| Greater NYC Area
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Mulberry is disrupting a $40B insurance industry by providing omnichannel merchants a seamless API based platform to offer product insurance to their customers. We call NYC home and are founded by a team of executives who are passionate about building e-commerce products that take a customer-first approach. Our platform not only drives revenue for brands, but also improves customer experience and trust in warranty programs.

We are growing rapidly and are looking for an established and eager SDR Manager/Inside Sales Manager  to help support and develop our sales footprint. 

In this role: You will focus on developing, managing and training our growing outbound SDR team. You will look to help the team achieve their targets by mentoring and coaching them while also optimizing processes.

What You'll Do:

  • Hire, coach and manage a team of Sales Development Reps
  • Onboard all new SDR hires
  • Provide detailed forecasts to the Leadership team around SDR performance 
  • Contribute to setting SDR team targets 
  • Develop a training roadmap for the SDRs to continually expand their knowledge around best sales practices, our product and industry
  • Contributing to building email templates, sales scripts, and process improvements
  • Motivate team members 
  • Regularly report on Team/Individual Results
  • Identify and make recommendations for improvement in the areas of Process, Efficiency and Productivity

What We’re Seeking:

  • 2+ years of experience in managing a high performing SDR or inside sales team 
  • 3+ years of experience as a top performing SDR or AE 
  • Is data driven with a background in metric based reporting 
  • Proficient in the following programs: Salesloft, Salesforce Microsoft Word, Excel, PPT, and Google Suite 

Benefits and Perks:

  • Competitive salary  
  • Equity
  • Full benefits, including 401(k)
  • Unlimited PTO
  • Strong, vibrant, and fun culture, with lots of virtual outings!
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Location

The Mulberry office sits in Union Square with plenty of bars and restaurants. Plus, the office is easy to get to with various train and bus stops being close by.

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